198005675-12-6-2024-33-CC-ACHO-DBTQL6-20241210111521

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198005675
Report Date: 12/06/2024
Date Signed: 12/06/2024 10:03:02 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2024 and conducted by Evaluator Kruz Long

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20241007160941

FACILITY NAME:	WALNUT VALLEY PRESCHOOL AND EARLY LEARNING CENTER		FACILITY NUMBER:	198005675
ADMINISTRATOR:	CHRISTINE GARCIA		FACILITY TYPE:	850
ADDRESS:	841 S. GLENWICK AVE.		TELEPHONE:	(909) 595-1261
CITY:	WALNUT	STATE: CA	ZIP CODE:	91789
CAPACITY:	72	CENSUS: 36	DATE:	12/06/2024
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Christine Garcia, Preschool Site Supervisor and Paula Gutierrez, Director		TIME COMPLETED:	10:05 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Injuries due to lack of supervision.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 12/06/2024, Licensing Program Analyst (LPA) Kruz Long conducted an unannounced visit to the facility for the purpose of delivering complaint findings for the above allegation. A COVID-19 risk assessment was conducted. LPA met with Christine Garcia, Preschool Site Supervisor and Paula Gutierrez, Director and explained the purpose of the visit. There are 58 Children enrolled. 6 Staff and 36 Children are present in 3 different classrooms during today's visit. All teacher to child ratios were met.

During the course of the investigation, LPA obtained a copy of the children’s roster, ouch reports, staff schedule and interviewed Staff #1 (S1) to Staff #3 (S3) in the office.

page 1 of 2

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Kruz Long	TELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 12/06/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 33-CC-20241007160941

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WALNUT VALLEY PRESCHOOL AND EARLY LEARNING CENTER	FACILITY NUMBER: 198005675
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 12/06/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 12/27/2024 Section Cited CCR 101229(a)	1 2 3 4 5 6 7	101229 (a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement is not met as evidenced by: Child sustained injured multiples times due to lack of supervision.	1 2 3 4 5 6 7	Per Director, Staff will be provided with addtional training and coaching. Proof of training will be forwarded to the department by the POC date.
	8 9 10 11 12 13 14		8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Kruz Long	TELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 12/06/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 33-CC-20241007160941

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WALNUT VALLEY PRESCHOOL AND EARLY LEARNING CENTER	FACILITY NUMBER: 198005675
	VISIT DATE: 12/06/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Regarding the allegation: Injuries due to lack of supervision. Reporting Party (RP) alleged that Child #1 (C1) was injured multiples times due to lack of supervision. Although staff to child ratios are met, there are two teachers assigned to care for 16 children. Some of those children are not fully potty trained and require diapering. Interviews indicate that while one staff member is occupied with diaper changes, the other staff is not always able to adequately supervise the rest of the children to prevent injury. Staff interview also revealed that some children were bit and turning over cabinets. LPA conducted a file review for C1 which found that there were multiple incident reports between 09/06/24 through 10/07/24.

Based on LPA’s record review and interviews which were conducted, the preponderance of the evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, Article 06, 101229(a) is being cited on the attached LIC9099D.

An exit Interview was conducted, a copy of this report and appeal rights along with Notice of Site visit was provided to the Preschool Site Supervisor. Notice of Site visit must be posted for 30 days.

page 2 of 2

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Kruz Long	TELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 12/06/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2024

LIC9099 (FAS) - (06/04)

Page: 3 of 3