Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198006098
Report Date: 07/17/2018
Date Signed: 07/17/2018 05:31:50 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2018 and conducted by Evaluator Beverly Wright-Chrystal
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20180712081416
FACILITY NAME:RANCHO LOS AMIGOS CHILDREN'S CENTERFACILITY NUMBER:
198006098
ADMINISTRATOR:RAQUEL LUNAFACILITY TYPE:
850
ADDRESS:7755 GOLONDRINAS STREETTELEPHONE:
(562) 401-7981
CITY:DOWNEYSTATE: CAZIP CODE:
90242
CAPACITY:59CENSUS: 22DATE:
07/17/2018
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Maria LuengasTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Facility staff are failing to provide adequate food to day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPAs Beverly Wright and Raul Navarro conducted an unannounced complaint inspection. LPAs toured and inspected the kitchen on site. LPAs reviewed and obtained copies of the lunch and snack menus. LPAs interviewed Director Luengas, Assistant Director Ana Martinez, and Program Specialist Alma Gaona. Lunch is prepared off site by private vendor. Snack food items are purchased and delivered by private vendor. Staff denied children are given expired food items or fruit with mold. Children in the preschool program were interviewed and stated they like their food and haven't had any food that was not good. UNSUBSTANTIATED: “As of January 1, 2017, the term “inconclusive” is no longer used to refer to the outcome of certain complaint investigations. Such complaint allegations are now deemed “unsubstantiated.” Therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. An exit interview was conducted with Director Maria Luengas. Appeal rights explained and copy provided. LIC 9213—Notice of Site Visit must be posted in facility for 30 days. Failure to post Note of Site Visit for 30 consecutive days could result in immediate civil penalty assessment.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Beverly Wright-ChrystalTELEPHONE: (323) 981-3387
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2018
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2018
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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