Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198006098
Report Date: 07/11/2019
Date Signed: 07/11/2019 01:15:58 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2019 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20190524084141
FACILITY NAME:RANCHO LOS AMIGOS CHILDREN'S CENTERFACILITY NUMBER:
198006098
ADMINISTRATOR:HELIA CASTELLONFACILITY TYPE:
850
ADDRESS:7755 GOLONDRINAS STREETTELEPHONE:
(562) 401-7981
CITY:DOWNEYSTATE: CAZIP CODE:
90242
CAPACITY:59CENSUS: 28DATE:
07/11/2019
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Center DirectorTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Food Services- Staff failed to properly store child's lunch, there was a bug found in child's food.
Food Services- Staff failed to provide alternative lunch for day care child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tiffanie Tran made an unannounced subsequent complaint inspection at the above facility for the purpose of concluding the investigation of the above allegations. LPA met with Center Director. Based upon the evidence obtained during the course of the investigation through interviews and, record review, and observation, the evidence does not support, nor disprove the above allegations of licensee failed properly stored child's lunch. There was not enough evidence to indicate the bug that was found in child's food came from the facility. However, during that incident, child was offered an alternated snack. Therefore, the above allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The copy of this report was explained and issued to licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Tiffanie TranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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