Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198006098
Report Date: 04/27/2018
Date Signed: 04/27/2018 12:09:41 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/28/2017 and conducted by Evaluator Seung Lee
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20171228111008
FACILITY NAME:RANCHO LOS AMIGOS CHILDREN'S CENTERFACILITY NUMBER:
198006098
ADMINISTRATOR:RAQUEL LUNAFACILITY TYPE:
850
ADDRESS:7755 GOLONDRINAS STREETTELEPHONE:
(562) 401-7981
CITY:DOWNEYSTATE: CAZIP CODE:
90242
CAPACITY:59CENSUS: 56DATE:
04/27/2018
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Maria LuengasTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Director allowed uncleared adults to provide care and supervision to day-care children.
INVESTIGATION FINDINGS:
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The following report below is an amendment of a previous inspection report provided on 1/8/2018 to reflect a change in findings of the investigation.

Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Maria Luengas. During the course of the investigation, LPA Lee made observations, reviewed records, and conducted interviews in regards to the above allegation.

The following was observed during the inspection. Preschool Room: Staff#1 and #2 with 21 children; Pre-K Room: Staff #3 and #4 with 19 children; Kinder Room: Staff#5 with 11 children. All staff members observed to be present on this date had crimincal record clearance and were all associated to this specific facility number. The allegation stated that there were 4 staff members that did not have criminal record clearance.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2018
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2018
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20171228111008
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: RANCHO LOS AMIGOS CHILDREN'S CENTER
FACILITY NUMBER: 198006098
VISIT DATE: 04/27/2018
NARRATIVE
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The following report below is an amendment of a previous inspection report provided on 1/8/2018 to reflect a change in findings of the investigation.

Staff #3 was specifically mentioned in the allegations for not having clearance. LPA Lee asked the Director when Staff#3 was hired and she stated that it was May of 2017. Staff#3's association with this facility began in May of 2017 which was consistent with the Director's answer. No staff member was observed to be present without clearance and association in the preschool program during the inspection.

During the investigation it was also concluded that 3 staff members (#6,#7,and #8) that were observed to be in the infant care license on 01/08/2018 were not associated to the preschool program. There was enough evidence gathered during this inspection to conclude that these 3 staff members had also worked for the preschool license. Although the staff members were not observed in the preschool at the time of this inspection, the evidence gathered provides proof they did work in the preschool in the past.

Based on LPA's observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 are being cited on the attached LIC 9099D.

A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the parent Acknowledgement of Receipt of Licensing Reports.

The Notice of Site Inspection (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Maria Luengas, Director, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2018
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2018
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20171228111008
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: RANCHO LOS AMIGOS CHILDREN'S CENTER
FACILITY NUMBER: 198006098
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/27/2018
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/27/2018
Section Cited
CCR
101170(e)(2)
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Criminal Record Clearance.

Prior to working or volunteering in a licensed child care facility, all individuals subject to a criminal record review shall request a transfer of a criminal record clearance from another facility or Trustline. LPA was able
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The 3 staff members have been associated to the preschool license as of 01/2018. The facility submitted to paperwork as part of of the POC for the infant care license deficiency that was cited on 01/08/2018.
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to conclue that Staff #6, #7, and #8 observed working at the infant program on 1/8/18 were also working at the preschool program while not being associated to the facility at the time. This is an immediate risk to children in care. Civil Penalty assesed for 3 staff members on this date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2018
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2018
LIC9099 (FAS) - (06/04)
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