198006952-3-24-2026-33-CC-NTCG-DSGUA8-20260324152420

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 198006952
Report Date: 03/24/2026
Date Signed: 03/24/2026 03:24:29 PM

Document Has Been Signed on 03/24/2026 03:24 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME:	OPTIONS SURROUND CARE-RORIMER		FACILITY NUMBER:	198006952
ADMINISTRATOR/ DIRECTOR:	SYLVIA ARTEA		FACILITY TYPE:	840
ADDRESS:	18750 E. RORIMER		TELEPHONE:	(626) 810-7509
CITY:	LA PUENTE	STATE: CA	ZIP CODE:	91744
CAPACITY: 80	TOTAL ENROLLED CHILDREN: 80	CENSUS: 5	DATE:	03/24/2026
TYPE OF VISIT:	Case Management - Incident	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	01:50 PM
MET WITH:	Darle Villarruel - Education Supervisor		TIME VISIT/ INSPECTION COMPLETED:	03:45 PM

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Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection, to follow up on an incident reported to the Department on 03/11/2026. Upon arrival at 1:50pm, LPA met with Facility Representative Darla Villarruel, to whom the purpose of the inspection was explained. A tour of the facility was provided and census was taken. There were 5 children with 3 staff members during time of tour.

On 03/10/2026, a Parent approached the school about Child #1 requiring medical attention for an injury. Child #1 disclosed that another child pushed them and they fell. Parent was concerned about what had occurred. During the inspection, LPA conducted interview with two staff members, two children, and one parent via phonecall.

During staff interviews, Staff #1 (S1) explained that there was a miscommunication between the Authorized Representative (AR) and Parent #1. AR had informed Parent #1 that Child #1 (C1) had been "bullied" at the facility which resulted in C1's injury. Parent then approached the school about the quality of care of C1. Staff #2 disclosed that they observed C1 rubbing their arm outside but they refused an ice pack. Parent corroborated that information. When asked how they got hurt, Child #1 stated that they were pushed by a Child #2. LPA asked for clarification and C1 stated that it was an accident. Both Child #1 and Child #2 consider each other friends. During the entire inspection, C1 and C2 were observed playing with each other and in a good mood.

Based on the information obtained, there was an incident where Child #2 knocked down Child #1, accidentally, which resulted in an injury requiring medical attention. Facility was present and was offering first aid and ice packs to C1, who refused. Child #1 and #2 are friends, and Child #1 established that the injury was an accident. REPORT CONTINUES PAGE 1 of 2

NAME OF LICENSING PROGRAM MANAGER: Ana Chico
NAME OF LICENSING PROGRAM ANALYST: Nolan Tcheng
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 03/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: OPTIONS SURROUND CARE-RORIMER	FACILITY NUMBER: 198006952
	VISIT DATE: 03/24/2026

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Per Staff #1, staff have been spoken to, regarding supervision and ensuring care and attention to the children in care. Staff #2 states that reminders are being given to children in care about keeping their hands to themselves.

At this time there is no violation of California Title 22 Regulations. No deficiencies are being cited during today's inspection.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Facility Representative Darla Villarruel, at 3:30pm. Copy of Report provided.

END OF REPORT PAGE 2 of 3

NAME OF LICENSING PROGRAM MANAGER: Ana Chico
NAME OF LICENSING PROGRAM ANALYST: Nolan Tcheng
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 03/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026

LIC809 (FAS) - (06/04)

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