<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198007011
Report Date: 04/04/2025
Date Signed: 04/04/2025 01:45:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/03/2025 and conducted by Evaluator Jonnisha Culbert
COMPLAINT CONTROL NUMBER: 54-CC-20250103155240
FACILITY NAME:HAWKINS FAMILY CHILD CAREFACILITY NUMBER:
198007011
ADMINISTRATOR:LUCINDA HAWKINSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 867-7927
CITY:LAKEWOODSTATE: CAZIP CODE:
90712
CAPACITY:14CENSUS: 8DATE:
04/04/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Licensee, Lucinda HawkinsTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider hit child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 04/04/2025 at 1pm, Licensing Program Analyst (LPA) Jonnisha Culbert conducted an unannounced complaint inspection, and met with licensee, Lucinda Hawkins. LPA stated the purpose of the visit and licensee guided LPA on a tour of the facility. It was alleged that licensee hit a child in care.

The licensee was interviewed on 02/05/2025 and stated that they, “will never hit a child. 2 parents were interviewed on 02/24/2025 and 02/27/2025. Both parents admit that no form of discipline was ever discussed between them and the provider, and one of them pointed out that they know, “for sure no physical discipline." Parent did not provide any information that can corroborate or refute the allegation. They both stated that they will recommend provider to other people. LPA interviewed 5 children on 02/27/2025. The children did not provide any information that can corroborate or refute the allegations.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted with licensee, Lucinda Hawkins. Notice of site visit was given and must be posted for 30 days.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Jonnisha Culbert
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250103155240
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: HAWKINS FAMILY CHILD CARE
FACILITY NUMBER: 198007011
VISIT DATE: 04/04/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 2

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted with licensee, Lucinda Hawkins. Notice of site visit was given and must be posted for 30 days.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Jonnisha Culbert
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2