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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198007287
Report Date: 09/30/2025
Date Signed: 09/30/2025 01:00:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2025 and conducted by Evaluator Susann Sanchez
COMPLAINT CONTROL NUMBER: 54-CC-20250905095628
FACILITY NAME:CHILD LANEFACILITY NUMBER:
198007287
ADMINISTRATOR:DIANE PAYTONFACILITY TYPE:
830
ADDRESS:2205 SAN GABRIEL AVE.TELEPHONE:
(562) 380-0388
CITY:LONG BEACHSTATE: CAZIP CODE:
90810
CAPACITY:24CENSUS: 11DATE:
09/30/2025
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH: Latanya White, Site SupervisorTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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9
Staff do not isolate sick children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection for the purpose of delivering findings for the above allegation. LPA met with Latanya White, Site Supervisor and informed of them purpose of the visit. There were 11 infants present and seven staff, supervising children.

Complainant is anonymous. LPA was unable to interview for the following pertinent information: Name of alleged victim, date range of illness, and staff present during pick up. LPA also received disclosures from five infant staff indicating they did not witness ill children not being isolated. All employees interviewed were able to explain the isolation procedure. All five parents interviewed also stated that facility does follow health procedures indicated in the Parent Handbook. LPA also obtained Parents Handbook and Daily Health Check, to ensure children are checked daily and procedures are being followed.

PAGE 1
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250905095628
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CHILD LANE
FACILITY NUMBER: 198007287
VISIT DATE: 09/30/2025
NARRATIVE
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Due to disclosures and lack of pertinent information, LPA could not substantiate the allegation that staff do not isolate sick children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted for 30 days. The report was reviewed with Latanya White, Site Supervisor and a copy of the report was provided.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2