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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198007425
Report Date: 02/28/2025
Date Signed: 02/28/2025 11:08:32 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250121130621
FACILITY NAME:CERRITOS CHILD DEV. CENTERFACILITY NUMBER:
198007425
ADMINISTRATOR:VANESSA GUZMANFACILITY TYPE:
850
ADDRESS:120 E. CERRITOS AVE.TELEPHONE:
(818) 243-3212
CITY:GLENDALESTATE: CAZIP CODE:
91205
CAPACITY:85CENSUS: 45DATE:
02/28/2025
ANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Perla Leyvas, Program SupervisorTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Licensee does not ensure that staff adequately supervise day care children in care.

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility on 02/28/25 delivering above allegation finding. LPA arrived at 8:50 a.m. and met with Perla Leyvas, Program Supervisor who guided analyst on a tour of the facility. During this inspection 45 children were present in facility with 13 staff.

During this investigation, LPA Eivazian conducted interviews with seven staff and complainant.

Based on an interview that was conducted with staff#7, sometimes in November 2024, the day that Rams visited the school, when preschoolers were coming back from school age grass yard after Rams visit it was before 10 AM, staff#7 noticed child#1 was not in the line. Per staff#7, she looked around in school age enclosed middle yard, then walked in the auditorium and observed child#1 was in the auditorium, sat
REPORT CONTINUES ON NEXT PAGE 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 33-CC-20250121130621
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CERRITOS CHILD DEV. CENTER
FACILITY NUMBER: 198007425
VISIT DATE: 02/28/2025
NARRATIVE
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on the carpet and watched the activity that was going on at that time in the auditorium. Per staff#7, child#1 was unsupervised from the time that children were lined to come back to the preschool classroom and child#1 was found while still children were on school age middle enclosed yard.

Based on an interview that was conducted with complainant, child#1 was found unsupervised in auditorium by staff #7 on 11/14/24, when Rams visited the school.

LPA counted approximately 50 foot steps from where staff#7 found out child#1 was missing, it was between school age middle enclosed yard between the middle tree and gate toward the grass yard, and where child#1 was found inside the auditorium on the carpet. Pictures were taken.

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated at this time. California Code of Regulations, 101229(a) (1)-- Responsibility for Providing Care and Supervision--(a)The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation and 101223(a)(2) is being cited on the attached LIC9099D.

LPA Anomeh Eivazian informed Site Supervisor, Perla Leyvas that this report dated 02/28/25 documents 1 Type A citation. Type A citation which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Eivazian informed the licensee to provide a copy of this licensing report dated 02/28/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.
Exit interview was conducted with Program Supervisor, Perla Leyvas.
REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 33-CC-20250121130621
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CERRITOS CHILD DEV. CENTER
FACILITY NUMBER: 198007425
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/03/2025
Section Cited
CCR
101229(a)(1)
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101229(a)(1)--Responsibility for Providing Care and Supervision--(a)The licensee shall provide care and supervision as necessary to meet the children's needs. etc...
This requirement was not met as evidence by...
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Per Program Supervisor, she will ensure to communicate with school principal for future event, preschoolers given enough time for transition. Also, staff count children more often during each transition.
A written declaration will be submitted to LPA by 03/03/25.
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Based on staff#7 interview, in November 2024, the day that Rams visited school, child#1 was missing from line to come back to class and child#1 was found in the auditorium.
This poses an immediate health, safety and personal right risk to the children in care.
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$250 Civil Penalty was assessed for repetitive violation within 12 months.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250121130621

FACILITY NAME:CERRITOS CHILD DEV. CENTERFACILITY NUMBER:
198007425
ADMINISTRATOR:VANESSA GUZMANFACILITY TYPE:
850
ADDRESS:120 E. CERRITOS AVE.TELEPHONE:
(818) 243-3212
CITY:GLENDALESTATE: CAZIP CODE:
91205
CAPACITY:85CENSUS: 45DATE:
02/28/2025
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Perla Leyvas, Program SupervisorTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Facility is operating out of ratio.
Licensee does not ensure that staff follow sanitation protocols.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility delivering above allegation finding.LPA arrived at 8:50 a.m. and met with Perla Leyvas, Program Supervisor who guided analyst on a tour of the facility. During this inspection 45 children were present in the facility with 13 staff.

During this investigation, LPA Eivazian conducted interviews with seven staff. LPA obtained a copy of email communication that staff#5 sent to staff#4 on 12/20/24 and LPA obtained email communication that was sent out by staff #8 to staff #4 on 12/03/24 at 7:10 AM.

Based on staff#5 interview, on 12/20/24, between 8:00-8:30 AM, when staff#8 was on break, staff#3 went to bring food from cafeteria, and staff#6 was in the front office, staff#5 was alone with 6 children, at that time staff#5 stands between classroom door frame in a way to have supervision on couple children that were on the lunch table in the preschool yard, have eye on the classroom area and also left the
REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 33-CC-20250121130621
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CERRITOS CHILD DEV. CENTER
FACILITY NUMBER: 198007425
VISIT DATE: 02/28/2025
NARRATIVE
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classroom bathroom door open in a way to have eye on the children who needed to wash hands. Per staff#5, if new arrival children needed to use bathroom staff#5 would ask the child parent to assist the child with bathroom as far as staff#5 could not see the toilet in the bathroom from door frame.

Per staff#3 and staff#6 they did not observe staff#5 to leave the children unsupervised in lunch table on 12/20/24 from 8:00-8:30 AM when staff#8 was on break. Per staff#3, she went to bring food from cafeteria and per staff#6, at that time she was in school front office.

Per staff#1 interview, at 2:30 PM when classrooms come together, she barely has 20 children at one time, mostly 15- 18 children and always staff#1 is present with two teacher assistants. Per staff #1, she never been alone with children after 2:30 PM.

Based on staff interviews, they did not observe a staff to change a child's diaper on the children table. Per staff#4, staff#8 brought to her attention that a staff member changed a child's soiled diaper on the children table. Per staff#4, when she followed up with staff#2 she did not observe it.

The allegations may have happened or are valid, but there is not a preponderance of evidence to prove the alleged violations occurred, therefore the allegations are unsubstantiated at this time. The evidence scale is equal meaning the weight of convincing evidence to prove something happened is equal to and has just as much convincing weight that it did not happen.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Program Supervisor, Perla Leyvas.
REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 7