198009114-12-30-2024-54-CC-KCHS-DCZ2NP-20250116163301

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198009114
Report Date: 12/30/2024
Date Signed: 12/30/2024 03:38:46 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2024 and conducted by Evaluator Jonnisha Culbert

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20241001113942

FACILITY NAME:	CPC PRESCHOOL		FACILITY NUMBER:	198009114
ADMINISTRATOR:	KIM SUNG MEE		FACILITY TYPE:	850
ADDRESS:	11840 E. 178TH ST.		TELEPHONE:	(562) 246-0360
CITY:	ARTESIA	STATE: CA	ZIP CODE:	90701
CAPACITY:	90	CENSUS: 41	DATE:	12/30/2024
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:			TIME COMPLETED:	03:50 PM

ALLEGATION(S):

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Staff handled day care child in a rough manner
Staff speaks inappropriately to day care children
Child sustained unexplained injury

INVESTIGATION FINDINGS:

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On 12/30/2024 Licensing Program Analyst (LPA) Jonnisha Culbert conducted an unannounced complaint inspection at the facility noted above. LPA met with Director, Sung Mee Kim and stated the purpose of the visit. Director guided LPA on a tour of the facility. At the time, Director, 41 children, and 5 Teachers were present.

According to the complaint report staff handled day care child in a rough manner, spoke to day care children inappropriately, and due to lack of supervision child received an injury. The allegations are based on an incident that occurred at the facility on 09/23/2024. Reporting party (RP) reported that staff 1 grabbed child 1’s face and yelled at them. After the incident, there was a scratch on Child 1’s face. During the investigation, LPA collected pertinent documents and interviewed staff, children, and parents.

LPA investigated the allegation that staff handled day care child in a rough manner. RP stated that Staff 1 forcefully grabbed Child 1’s jaw. LPA interviewed staff, children, and parents. Staff 1 admitted that they

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Jonnisha Culbert
LICENSING EVALUATOR SIGNATURE:	DATE: 12/30/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20241001113942

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: CPC PRESCHOOL	FACILITY NUMBER: 198009114
	VISIT DATE: 12/30/2024

NARRATIVE

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grabbed child 1’s face because Child 1 was crying and they attempted to get Child 1's attention, calm them down, and wipe the tears from their face. Interview with Staff 2 confirmed Staff 1’s statement. Staff 2 stated that Staff 1 grabbed Child 1’s face gently. Based on interviews the allegation is not supported.

It was alleged that staff speaks inappropriately to day care children. RP stated Staff 1 yelled at Child 1. LPA interviewed staff and during visits observed staff interacting with children. Interviews with staff revealed that staff do not speak to day care children inappropriately. Staff 2 observed the incident that occurred on 09/23/2024 with Staff 1 and Child 1. Staff 2 stated that Staff 1 is soft spoken and is not loud. During visits, LPA observed that staff members were engaging with students in an appropriate and respectful manner. Based on interviews and observation the allegation is not supported.

Pertaining to the allegation that due to lack of supervision, child received an injury. RP stated that after Staff 1 grabbed Child 1’s jaw, Child 1 had a scratch on their face that they suspected was caused by Staff 1. LPA interviewed staff, children, and parents and reviewed photos. Staff 1 stated that they watch Child 1 attempt to pull down Child 2 from climbing apparatus. Per Staff 1, that is when they picked Child 1 up from off the climbing apparatus and Child 1 started to cry. Shortly after Staff 1 grabbed Child 1’s face. At the time, Staff 1, stated that they did not notice a scratch on Child 1’s face. LPA reviewed photos and examined Staff 1’s hands. Upon review, it was observed that Staff 1’s hands have short nails. Based on this observation and interviews, the suspicion that due to lack of supervision, child received an injury is not supported.

Based on interviews, observation, documentation obtained, the allegations that staff handled day care child in a rough manner, staff speaks inappropriately to day care children, and due to lack of supervision, child received an injury are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

An exit interview was conducted with Director, Kim Sung Mee. The Notice of Site Visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Jonnisha Culbert
LICENSING EVALUATOR SIGNATURE:	DATE: 12/30/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2024

LIC9099 (FAS) - (06/04)

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