<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198009860
Report Date: 10/03/2025
Date Signed: 10/06/2025 08:06:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2025 and conducted by Evaluator Mary Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250812122239
FACILITY NAME:DIAZ FAMILY CHILD CAREFACILITY NUMBER:
198009860
ADMINISTRATOR:LAURA DIAZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 815-5925
CITY:AZUSASTATE: CAZIP CODE:
91702
CAPACITY:14CENSUS: 3DATE:
10/03/2025
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Licensee Laura DiazTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee hit day care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/03/2025 Licensing Program Analyst (LPA) Mary Silva conducted a subsequent complaint inspection to conclude the investigation regarding the above complaint allegation. LPA met with licensee Laura Diaz to whom the reason for the inspection was explained. Visit was conducted in Spanish. LPA was led on a tour of the facility. Census was taken. LPA observed 3 children with 2 staff (Licensee and Licensee’s assistant).

Complainant alleged Licensee hit day care child.

During this investigation, LPA obtained a copy of the roster, sign in and out sheets for the month of August 2025, random sample of children files were reviewed, LPA conducted interviews with licensee, licensee’s assistant, 3 daycare child and 4 daycare parents.
Per evidence gathered, and interviews conducted there were no disclosures made during interviews to corroborate the alleged allegation.
Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20250812122239
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: DIAZ FAMILY CHILD CARE
FACILITY NUMBER: 198009860
VISIT DATE: 10/03/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Although the allegation may have happened or are valid there is not a preponderance of evidence to prove the alleged violation did or did not occur. The evidence to prove something happened is equal to and has just as much convincing weight that it did not happen therefore the allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Licensee Laura Diaz. Appeal Rights provided.
Page 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2