198010308-3-11-2026-33-CC-CGAN-DSZV8E-20260410161236

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198010308
Report Date: 03/11/2026
Date Signed: 03/11/2026 06:20:54 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2026 and conducted by Evaluator Cynthia Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260303163316

FACILITY NAME:	READY SET GROW		FACILITY NUMBER:	198010308
ADMINISTRATOR:	BRENDA GARCIA		FACILITY TYPE:	840
ADDRESS:	525 S. STEWART DR.		TELEPHONE:	(626) 339-3850
CITY:	COVINA	STATE: CA	ZIP CODE:	91723
CAPACITY:	54	CENSUS: 0	DATE:	03/11/2026
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Brenda Garcia-		TIME COMPLETED:	06:35 PM

ALLEGATION(S):

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Buildings and Grounds
Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to investigate the above complaint allegations. This inspection is to ensure the health and safety standards as required by the regulations governing childcare centers are met. LPA met with Director Brenda Garcia.

During the course of this investigation, LPA conducted Interviews, received and reviewed documents and LPAs own observations. LPA did not observe children at time of arrival as school age children do not arrive until about 1:15PM on this date.

Personal Rights: Staff did not provide day-care children with a safe environment. RP (Reporting Party) states a child was using a swing when the swing chain separated from the shackle, causing the child to fall. Per Interviews with staff it was stated that a child did fall due to the top of the swing cracked and the chain broke off. The child hurt her knee and was given an ice pack and monitored and was fine. Per interviews it was stated and confirmed that there is no safety inspection checklist in place for the facility.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 03/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260303163316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW	FACILITY NUMBER: 198010308
	VISIT DATE: 03/11/2026

NARRATIVE

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Personal Rights: Day care children were exposed to hazardous materials. RP (Reporting Party) states a child was covered in red paint from a slide and RP attempted to remove the substance with soap, water, wipes, and rubbing alcohol but was unable to fully remove it. RP stated on 03/03/26, Director stated several children had the substance on their hands and that hand sanitizer removed it for some but not others. RP stated the director was unable to identify what product was used. RP expressed concern that children were allowed to use the slide while paint was still wet and that no sign was posted. Per interviews with staff there was one child who said the paint came off her hands, another child had red paint on their bottom and another child had paint on their shoe. Staff ended up putting yellow caution tape to block the slide and after laced black electrical tape to cover the bottom red portion of the slide. Director states she was not a wear of the slide being painted over the weekend to prevent the children from using it and was not told if the paint was toxic or non-toxic.

Buildings and Grounds: Staff did not ensure that the facility was free of hazards. RP (Reporting Party) states the entry gate has been left unlocked in the mornings. Per interviews and observations the gates were cited by the fire department on 02/12/2026 to have the latches removed and panic hardware installed. The latches have been removed per the fire department request so they are unlocked during the day care days and hours, however no panic alarm has been installed as of this date per the fire department request.

Buildings and Grounds: Staff did not provide day care children with a safe environment. RP states uneven asphalt in the outdoor play area despite recent crack seal application, creating potential tripping hazards. Per LPA observation the facility has already begane to fill in the cracks on the asphalt in the school age outdoor play area and are continuing to work on preventions of a child getting hurt.

Based on LPA observations and interviews which were conducted and records received and reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC 9099D page. Deficiencies that are being cited need to be cleared to protect the children’s health & safety.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 03/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260303163316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW	FACILITY NUMBER: 198010308
	VISIT DATE: 03/11/2026

NARRATIVE

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A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100

Exit interview conducted and report was reviewed with Director Brenda Garcia.

LPA, Cynthia Reyes informed Director Brenda, that this report dated 03/11/2026 document(s) (2) Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety or personal rights of a child in care. Also, LPA, Reyes informed Licensee, to provide a copy of this licensing report dated 03/11/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC9224), or written statement, must be placed in the child’s file for verification

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 03/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260303163316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW	FACILITY NUMBER: 198010308
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/11/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 03/11/2026 Section Cited CCR 101223(2)	1 2 3 4 5 6 7	Personal Rights: (2) To be accorded safe, healthful and comfortable accommodation, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by: A swing chain separated from the shackle, causing the child to fall and hurt her knee and day care children were exposed	1 2 3 4 5 6 7	Director states they removed the broken swing and the slide is temporally taped up with electrical tape until the paint is dried and removed. Director states they will come up with a weekly maintenance check list to ensure all hazardous materials and items are safe and healthful for the children and will send
	8 9 10 11 12 13 14	to hazardous materials. A slide was painted with unknown toxic or non toxic paint and children used the slide and got paint on their clothes shoes and hands. This poses an immediate health and safety risk to children in care.	8 9 10 11 12 13 14	a copy to the LPA by 03/20/2026.
Type A 03/11/2026 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	Buildings and Grounds: The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors This requirement is not met as evidenced by: The fire department requested to have the latches on the front gate doors	1 2 3 4 5 6 7	Director states they will ensure the front door gates are unlocked during day care days and hour per the fire department guidelines and will install doors with a punch code for entering and panic hardware. As for the uneven asphalt the facility has filled in the cracks and will ensure supervision of the
	8 9 10 11 12 13 14	removed and open during day care days and hours and panic hardware installed, however no panic hardware have been installed as of this date. Also there is uneven asphalt in the outdoor play area. This poses an immediate health and safety risk to children in care.	8 9 10 11 12 13 14	children is being conducted at all times until the asphalt is worked on to be evened out over time. Director states will send the LPA a time line plan of the corrected asphalt by 03/20/2026.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 03/11/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026

LIC9099 (FAS) - (06/04)

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