198011059-12-6-2023-33-CC-CGAN-CYK26J-20231215160713

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198011059
Report Date: 12/06/2023
Date Signed: 12/06/2023 03:01:44 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2023 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20231002123508

FACILITY NAME:	BONNIE ACADEMY		FACILITY NUMBER:	198011059
ADMINISTRATOR:	HASMIK KUPELIAN		FACILITY TYPE:	850
ADDRESS:	534 W. GLENOAKS BLVD.		TELEPHONE:	(818) 244-3241
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91202
CAPACITY:	66	CENSUS: 48	DATE:	12/06/2023
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Hasmik Kupelian, Director and Anna Kuyumjian, Licensee		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff did not prevent day care child from sustaining injuries while in care
Staff yell at day care children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint findings. LPA arrived at 12:20 p.m. on 12/06/23. LPA met with Hasmik Kupelian, Director and Anna Kuyumjian, Licensee who guided analyst on a tour of the facility. During this inspection 48 children were present in the facility with seven staff.

During this investigation LPA conducted interviews with three random parents, complainant, and five staff. LPA obtained a copy of the current facility roster and sign in/out sheet for 09/29/23. LPA obtained accident reports for child#1 dated 09/22/23 and 09/29/23 and facility texting line communication with parent#1.

Based on three random parents interviews no disclosures were made.

Based on an interview that was conducted with staff#1, child#1 had an incident on 09/22/23, a child bit
REPORT CONTINUES ON NEXT PAGE 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 12/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20231002123508

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BONNIE ACADEMY	FACILITY NUMBER: 198011059
	VISIT DATE: 12/06/2023

NARRATIVE

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child#1 on knee. The incident report was written by staff#2, however staff forgot to give the incident report to parent#1 during pick up time on 09/22/23. Parent received the incident on Monday, 09/25/23. On 09/29/23, child #1 was bitten by a child in the morning on the shoulder and same day around 3:30 - 4 PM, child#1 fell down and child#1 tooth hit child#1’s lip and sustained a small cut on lip. Staff#3, wrote the incident report, parent#1 signed the report. Per staff#1, child#1 had constant rash or mosquito bites.

Based on an interview that was conducted with staff#3, child#1 was bitten by another child on 09/22/23, report was completed same day and front teacher forgot to give it to parent#1 on the same day during pick up time. On 09/29/23, child#1 was bitten in the morning by another child and in the afternoon child#1 fell down and child#1’s teeth hit child#1’s lip and sustained a small cut on upper lip. Per staff#3, child#1 lip was cleaned, first aid was applied. Incident report was given to parent#1 on the same day. Per staff#3, child#1 had really sensitive skin, parent#1 even brought mosquito bite spray to school to apply to child#1. Per staff#3, child#1 also had constant diaper rash and cleaned child#1 after each diaper change.

Based on five staff interviews, they never observed or heard a teacher yell at a child.

Although the allegations may have happened or is valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are Unsubstantiated.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview was conducted with Anna Kuyumjian, Licensee at 3:00 PM.

REPORT END 2 of 2

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 12/06/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023

LIC9099 (FAS) - (06/04)

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