198011059-3-2-2026-33-CC-CGAN-DSBVV2-20260319164537

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198011059
Report Date: 03/02/2026
Date Signed: 03/02/2026 02:39:33 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2026 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260129100256

FACILITY NAME:	BONNIE ACADEMY		FACILITY NUMBER:	198011059
ADMINISTRATOR:	HASMIK KUPELIAN		FACILITY TYPE:	850
ADDRESS:	534 W. GLENOAKS BLVD.		TELEPHONE:	(818) 244-3241
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91202
CAPACITY:	66	CENSUS: 36	DATE:	03/02/2026
		UNANNOUNCED	TIME BEGAN:	12:50 PM
MET WITH:	Anna Kuyumjian, Licensee		TIME COMPLETED:	02:50 PM

ALLEGATION(S):

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Personal Rights
Responsibility for Providing Care and Supervision

INVESTIGATION FINDINGS:

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On 03/02/26, at 12:50 PM, Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection for delivering this complaint findings . LPA met with Anna Kuyumjian, licensee who guided analyst on a tour of the facility. During this inspection there were total of 36 children present at the facility. Six children were playing in the classroom with one staff and 30 children were napping in classrooms with 3 staff.

During this investigation LPA conducted interviews with three staff, complainant, and two children. LPA obtained three incidents reports that were given to child#1’s parent on 01/20/26, 01/26/26 and 01/27/26, a copy of current facility roster, copies of all pictures and communication that occurred between school and child#1's parents from 01/15/26 to 01/27/26. LPA observed facility video footage from 01/27/26 from 8:17 a.m. to 9:40 a.m. on the facility system.

REPORT CONTINUES ON NEXT PAGE 1 of 2

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 03/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 33-CC-20260129100256

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BONNIE ACADEMY	FACILITY NUMBER: 198011059
	VISIT DATE: 03/02/2026

NARRATIVE

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Based on an interview that was conducted with staff#1, on 01/20/26, while child#1, had hard time and was putting a bucket on head, staff#1 tried to prevent child#1 to put the bucket on head to cover face, while staff#1 was assisting child#1, child#1 pulled back, and accidentally staff#1 scratched child#1 on the arm and nail red mark was left on the child#1’s arm which did not happen intentionally. Per staff#1, child#1’s parents were informed and report was given and signed by parents.

Based on interviews that were conducted with staff#1 and staff#2, child#1 was bitten by child#2 when child#1 grabbed child#2's crayon from hand and child#2 bit child#1. Per staff#1, staff#2, and child#2's therapist, child#2 bite if someone grab something from child#2’s hand. On 01/27/26, at the time of the incident child#2’s therapist went to the bathroom, staff#1 was in the classroom had her back to the children's table while staff#1 was talking to another teacher, staff#2, was assisting another child, at that time staff#1 and staff#2 heard child#1 cried out and noticed child#2 bit child#1. Per staff#1, a report was sent out to child#1’s parents’ same day. Per staff#1 and staff#2, both were present in the classroom and heard child#1 cried out when child#2 bit child#1, but they did not see the incident.

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been meet, therefore the above allegations are found to be Substantiated at this time. Title 22 Regulation code 101223(a)(2)--Personal Rights--(a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs and 101229 (a)-Responsibility for Providing Care and Supervision: The licensee shall provide care and supervision as necessary to meet the children's needs are being cited on the attached LIC 9099D.

The following deficiencies listed on the attached LIC 809 (deficiency page) are being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children’s health & safety.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Anna Kuyumjian, Licensee.

REPORT END 2 of 2

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 03/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 33-CC-20260129100256

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BONNIE ACADEMY	FACILITY NUMBER: 198011059
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/02/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/31/2026 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights--(a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by…	1 2 3 4 5 6 7	Per licensee, staff will complete a training on how to handle children with challenging behavior by 03/31/26. Licensee will submit a copy of proof of training completion to LPA by 03/31/26.
	8 9 10 11 12 13 14	Based on staff#1 interview, on 01/20/26, while assisting child#1 to prevent to put a bucket on head, staff#1 left a red nail mark on child#1’s arm. This poses a potential health, safety and personal right risk to the children in care.	8 9 10 11 12 13 14
Type B 03/20/2026 Section Cited CCR 101229(a)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision: The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement is not met as evidenced by...	1 2 3 4 5 6 7	Per licensee, staff will have active communication in the classroom to ensure children with challenging behavior and biters have a shadower close to them all the time. A written declaration will be submitted to LPA by 03/31/26.
	8 9 10 11 12 13 14	Per staff#1 and staff#2 interviews, on 01/27/26, while both staff#1 and staff#2 were in the classroom, child#2 bit child#1 when child#1 grabbed crayon from child#2’s hand and they did not see the incident. This poses a potential health, safety and personal right risk to the children in care	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:	DATE: 03/02/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2026

LIC9099 (FAS) - (06/04)

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