<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198011159
Report Date: 08/27/2024
Date Signed: 09/17/2024 09:36:08 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/26/2024 and conducted by Evaluator Dayna Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240426140330
FACILITY NAME:NHEK FAMILY CHILD CARE HOMEFACILITY NUMBER:
198011159
ADMINISTRATOR:NHEK, BORYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 989-1710
CITY:LONG BEACHSTATE: CAZIP CODE:
90806
CAPACITY:12CENSUS: 2DATE:
08/27/2024
UNANNOUNCEDTIME BEGAN:
05:00 PM
MET WITH:Bory Nhek, LicenseeTIME COMPLETED:
05:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Abuse occurred in the facility, under the care and supervision of the licensee or staff.

INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
THIS IS AN AMENDED REPORT
Licensing Program Analyst (LPA) Dayna Chambers conducted a complaint investigation visit for the purpose of delivering complaint findings for the above allegation. Also present during the visit was Licensing Program Manager (LPM), Valarie Cook. The complaint investigation was investigated by Community Care Licensing Investigation Branch (IB) investigator, Dennis Seng. Upon arrival LPA observed 2 children in care. LPA met with licensee, Bory Nhek and licensee's assistant, Ceda Son. IB investigation consisted of confidential interviews with children, forensic interviews with victims, parents, and Long Beach police detective. Licensee, staff, and adult in home refused interviews and/or statements throughout the investigation.

Based on information obtained during the IB investigation, forensic interviews with Child 1 (C1) and Child 2 (C2) revealed both their personal rights were violated while in the facility and under the care and supervision of the Licensee and/or staff. Both victims reported similar instances where Adult 1 (A1) would perform “magic tricks” on them. C1 disclosed multiple occasions while at the facility where C1 would be alone with A1 and they would touch them inappropriately on their private areas and on one occasion A1 -Continued-
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 54-CC-20240426140330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: NHEK FAMILY CHILD CARE HOME
FACILITY NUMBER: 198011159
VISIT DATE: 08/27/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
THIS IS AN AMENDED REPORT -Page 2

kissed C1 on the mouth. C2 stated that A1 led them into the facility bathroom and instructed them to remove their under garments to which they complied. C2 reported the abuse was interrupted when Staff 1 (S1) called for C2 and A1 ran out of the bathroom. It was reported that on the same day of the incident, A1 asked C2 not to tell anyone about the incident in the bathroom. Based on collective information, this agency has investigated the complaint alleging Abuse occurred in the facility, under the care and supervision of the licensee or staff and has determined the complaint to be substantiated.

California Code of Regulations Title 22, (Title 22, Division 12, Chapter 1), are being cited on the attached LIC9099D.

Two civil penalties are being accessed per California Health and Safety section 1596.99(f) in the amount of $2,000 each. A violation was determined that constituted physical abuse of a child.

Exit Interview was conducted with Bory Nhek, Licensee and a copy of appeal rights were given.
A notice of site visit was provided and must remain posted for 30 days.

A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the parent Acknowledgement of Receipt of Licensing Reports Form during this visit. A copy of the Parent Notification Requirements was also provided to the licensee.
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 54-CC-20240426140330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: NHEK FAMILY CHILD CARE HOME
FACILITY NUMBER: 198011159
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/27/2024
Section Cited
CCR
102423(a)(4)
1
2
3
4
5
6
7
Personal Rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature……
This requirement is not met as evidenced by:

1
2
3
4
5
6
7
“Temporary Suspension Order was served, and facility ceased operation on 08/27/24
8
9
10
11
12
13
14
Based on CCLD IB investigation, Licensee did not ensure children were free from abuse while in care. This poses an immediate personal rights risk to children in care.
8
9
10
11
12
13
14
Type A
08/27/2024
Section Cited
CCR
102417(a)
1
2
3
4
5
6
7
Operation of a Family Child Care Home:
The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home….
This requirement is not met as evidenced by:

1
2
3
4
5
6
7
“Temporary Suspension Order was served, and facility ceased operation on 08/27/24
8
9
10
11
12
13
14
Per CCLD IB investigation, licensee did not ensure supervision of C1 and C2, resulting in abuse while in care. This poses an immediate personal rights risk to children in care.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 54-CC-20240426140330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: NHEK FAMILY CHILD CARE HOME
FACILITY NUMBER: 198011159
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/27/2024
Section Cited
HSC
1596.8897(a)(2)
1
2
3
4
5
6
7
Employee Exclusion Actions, Prohibited positions or employment; grounds; notice; removal; appeal; petition for reinstatement. Engaged in conduct that is inimical to the health, morals, welfare, or safety of either an individual .....This requirement is not met as evidenced by:
1
2
3
4
5
6
7
Temporary Suspension Order was served, and facility ceased operation on 08/27/24
8
9
10
11
12
13
14
Per CCLD IB investigation, licensee did not cooperate with the Department investigation. This poses an immediate personal rights risk to children in care.



8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4