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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198011568
Report Date: 09/24/2021
Date Signed: 09/24/2021 11:01:28 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/13/2021 and conducted by Evaluator Thelma Razo
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20210813093337
FACILITY NAME:READY SET GROWFACILITY NUMBER:
198011568
ADMINISTRATOR:ASHLEY MANSPERGERFACILITY TYPE:
830
ADDRESS:525 S. STEWART DR.TELEPHONE:
(626) 339-3850
CITY:COVINASTATE: CAZIP CODE:
91723
CAPACITY:20CENSUS: 3DATE:
09/24/2021
UNANNOUNCEDTIME BEGAN:
10:04 AM
MET WITH:Alicia Flores, SupervisorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Day care children left unsupervised.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Thelma Razo conducted a subsequent complaint visit to deliver findings on the above allegation. LPA met staff with and stated the purpose of the visit. Upon arrival today 9/24/2021 at 10:04AM, LPA observed 3 infants with teacher Fukiko Sanders.

On 8/20/2021, LPA held an Initial 10-Day Visit and tour the facility which consists of two infant rooms and outdoor play area. LPA interviewed 3 staff and obtained children roster, staff work schedule, and Declaration from 3 infant staff dated 8/19/2021. LPA interviewed 2 parents and one staff over the phone.

Upon LPA's arrival at the infant day care on 8/20/2021 at 9:04AM, LPA observed one staff with four children in the outdoor play area. Supervisor Alicia Flores provided LPA with a copy of Declaration from 3 infant staff indicating that they went through a training regarding supervision after the facility was cited previously. Various interviews have revealed that staff have undergone training and watched video and understood that infants should not be left unsupervised. There were no disclosures or witnesses to support the allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Thelma Razo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20210813093337
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: READY SET GROW
FACILITY NUMBER: 198011568
VISIT DATE: 09/24/2021
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated.
The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Exit interview conducted with the facility representative, during which appeal rights were explained. A copy of the Appeal Rights (LIC9058 01/16) were provided.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Thelma Razo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3