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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198011975
Report Date: 07/07/2025
Date Signed: 07/07/2025 02:43:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2025 and conducted by Evaluator Susann Sanchez
COMPLAINT CONTROL NUMBER: 54-CC-20250610134423
FACILITY NAME:MONTESSORI ON ELM PRESCHOOL + KINDERGARTENFACILITY NUMBER:
198011975
ADMINISTRATOR:WIJEYEWICKREMA, CASSANDRAFACILITY TYPE:
850
ADDRESS:930 ELM AVENUETELEPHONE:
(562) 570-8080
CITY:LONG BEACHSTATE: CAZIP CODE:
90813
CAPACITY:94CENSUS: 37DATE:
07/07/2025
UNANNOUNCEDTIME BEGAN:
02:20 PM
MET WITH:Cassandra Wijeyewickrema, DirectorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hit a daycare child while in care
Staff threw a daycare child on the floor
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection at the facility. LPA met with Director Cassandra Wijeyewickrema and explained the reason of the visit was to deliver findings for the allegation above. There was a total of 37 napping children supervised by 5 staff upon arrival.

During the course of investigation LPA conducted interviews with staff (6), children (6) and parents (4). Interviews did not corroborate the allegation. The complainant was unable to reach for further questions. Parent interviews did not reveal concerns regarding the allegations above. Interviews with children also did not corroborate the allegation and all children interviewed stated that that their teachers are nice. Staff interviewed stated that they use redirection when children misbehave. Based on interviews, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and a copy of the report were provided to Director Cassandra Wijeyewickrema.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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