198012158-2-15-2024-54-CC-DGIS-D3ZR3E-20240404123950

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198012158
Report Date: 02/15/2024
Date Signed: 02/15/2024 12:00:50 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2024 and conducted by Evaluator Tiffanie Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20240130145329

FACILITY NAME:	CHILDREN'S ACADEMY OF SUCCESS		FACILITY NUMBER:	198012158
ADMINISTRATOR:	SINTTIA BECERRA		FACILITY TYPE:	850
ADDRESS:	10839 LA REINA AVENUE		TELEPHONE:	(562) 231-4373
CITY:	DOWNEY	STATE: CA	ZIP CODE:	90241
CAPACITY:	48	CENSUS: 53	DATE:	02/15/2024
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Bianca Sigala		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Ratio- Facility is operating out of ratio.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs), T. Tran and A. Padilla conducted an unannounced subsequent complaint visit for the purpose of concluding the above complaint allegation. Upon arrival, LPAs met with teacher Bianca Sigala.
LPAs interviewed the children during today's visit. Based upon the evidence obtained through the course of interviews and record review, there is insufficient evidence to support or disprove the facility was operating out of ratio during the month September 2023. Therefore, this allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Bianca Sigala.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 02/15/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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