198012158-5-21-2024-54-CC-DGIS-D692UL-20240614174231

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198012158
Report Date: 05/21/2024
Date Signed: 05/21/2024 10:48:27 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2024 and conducted by Evaluator Tiffanie Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20240404104757

FACILITY NAME:	CHILDREN'S ACADEMY OF SUCCESS		FACILITY NUMBER:	198012158
ADMINISTRATOR:	SINTTIA BECERRA		FACILITY TYPE:	850
ADDRESS:	10839 LA REINA AVENUE		TELEPHONE:	(562) 231-4373
CITY:	DOWNEY	STATE: CA	ZIP CODE:	90241
CAPACITY:	48	CENSUS: 34	DATE:	05/21/2024
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Leticia Olague		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Qualification-Facility does not have qualified director and teachers caring for children.
Ratio- Facility is operating out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), T Tran arrived at the above licensed facility to conduct an unannounced subsequent complaint inspection for the purpose of concluding the investigation of the above allegations. Upon arrival, LPA met with interim Director, Leticia Olague. who provided LPA the tour of the facility. LPA observed proper care and supervision, and ratio.
Based upon the evidence obtained during the course of the investigation through interviews, record reviews, and observation, the evidence does not support, nor disprove the above allegations of unqualified staff were caring for children and facility was operating out of ratio occurred. Therefore, the allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
No deficiency was cited at this time. A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Leticia Olague.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 05/21/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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