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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012158
Report Date: 05/21/2024
Date Signed: 05/21/2024 11:06:17 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2024 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240509100018
FACILITY NAME:CHILDREN'S ACADEMY OF SUCCESSFACILITY NUMBER:
198012158
ADMINISTRATOR:KELLY ECHEVERRIAFACILITY TYPE:
850
ADDRESS:10839 LA REINA AVENUETELEPHONE:
(562) 231-4373
CITY:DOWNEYSTATE: CAZIP CODE:
90241
CAPACITY:48CENSUS: 34DATE:
05/21/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Leticia OlagueTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Lack of care and supervsion- Daycare children were left unsupervised.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), T Tran arrived at the above licensed facility to conduct an unannounced subsequent complaint inspection for the purpose of concluding the investigation of the above allegation. Upon arrival, LPA met with interim Director, Leticia Olague. who provided LPA the tour of the facility. LPA observed proper care and supervision, and ratio.
Interview was conducted with staff. Based upon the evidence obtained during the course of the investigation through interviews, record reviews, and observation, the evidence does not support, nor disprove the above allegation of children were left unsupervised outside at the play area occurred. Per staff, the door to the playground is always closed when the children are inside. LPA observed the front and the back entry to the facility has the door alarm system. Therefore, the allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
No deficiency was cited at this time. A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Leticia Olague.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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