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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012306
Report Date: 10/23/2023
Date Signed: 10/23/2023 05:48:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2023 and conducted by Evaluator Mary Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20231018115656
FACILITY NAME:DEJONG FAMILY CHILD CAREFACILITY NUMBER:
198012306
ADMINISTRATOR:DEJONG, AIDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 764-4077
CITY:POMONASTATE: CAZIP CODE:
91767
CAPACITY:14CENSUS: 16DATE:
10/23/2023
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Licensee Aida DejongTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Facility is operating over capactiy limitation
INVESTIGATION FINDINGS:
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On 10/23/2023 at approximately 3:15pm, Licensing Program Analysts (LPAs) Mary Silva and Stephanie Li conducted an unannounced 10-day complaint inspection and to deliver findings to the above allegation. The purpose of the inspection was explained. LPA met with Licensee, Aida Dejong who guided LPA on a tour of the facility. Facility’s hours of operation are Monday-Friday from 5:00am-5:00pm.

LPA(s) observed a total of sixteen children, three of the children were infants. During the inspection licensee, and spouse Ronald Dejong were present. In the course of the inspection, two children were picked up. Child #1 was picked up at 3:25pm and Child #2 was picked up at 3:42pm. At 3:43pm 14 children were present.

Complainant alleged that facility is operating over capacity.

During this inspection LPA conducted an interview with licensee, and four daycare children. LPA(s) obtained copies of the facility roster and parent handbook. Page 1 of 2

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20231018115656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: DEJONG FAMILY CHILD CARE
FACILITY NUMBER: 198012306
VISIT DATE: 10/23/2023
NARRATIVE
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Based on LPA(s) observation, and interviews conducted, licensee was over capacity. Therefore, the preponderance of evidence standard has been met, and the above allegations are found to be substantiated. California Code of Regulations (Title 22 Division & Chapter), are being cited on the attached deficiencies page LIC 9099-D.

LPA(s) informed licensee Aida Dejong to provide a copy of this licensing report dated 10/23/2023 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. A copy of the LIC 9224 was provided.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the licensee, Aida Dejong. Page 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20231018115656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: DEJONG FAMILY CHILD CARE
FACILITY NUMBER: 198012306
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/23/2023
Section Cited
HSC
1597.465
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A large family day care home may provide care for more than 12 children and up to and including 14 children…
This requirement is not met as evidence by
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During pick up LPA(s) observed Licensee inform parent of two day care children that due to capacity regulations at this time children will no longer be able to attend facility.
Licensee will view a video on ratio requirements and submit a statement via email to LPA, listing the changes licensee will make to ensure ratio compliance by 10/30/2023. https://ccld.childcarevideos.org/family-child-careproviders
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Based on observation, the licensee did not comply with the section cited above licensee was over capacity, as sixteen children were present, three were infants which poses an immediate health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3