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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012925
Report Date: 09/28/2023
Date Signed: 09/28/2023 03:33:30 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2023 and conducted by Evaluator Warren Birks
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20230825141406
FACILITY NAME:CEJA FAMILY CHILD CAREFACILITY NUMBER:
198012925
ADMINISTRATOR:GRACIELA CEJAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 447-9544
CITY:LOS ANGELESSTATE: CAZIP CODE:
90003
CAPACITY:14CENSUS: 7DATE:
09/28/2023
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Graciela CejaTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Physical Abuse
Child sustained unexplained injuries due to neglect/lack of supervision
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Warren Birks conducted an unannounced complaint inspection to deliver findings for the above allegations. LPA met with Licensee Graciela Ceja who provided assistance for the investigation. LPA observed Licensee and one assistant caring for seven children.

During the course of the investigation, LPA conducted interviews with four children and three staff (including the Licensee). LPA also observed a photo, reviewed current staff Mandated Reporter certificates and observed care and supervision. In addition, LPA conducted interviews with outside individuals (connected to the facility) and sent request for any possible reports from law enforcment (currently no reports received).

LPA received no corroborated disclosure or any information that would substantiate or make unfounded the following allegations: Physical Abuse and Child sustained unexplained injuries due to neglect/lack of supervision. Children interviewed indicated that staff have the children sit down if they get in trouble. Children also disclosed that they did not witness any children get hurt or injured at the facility. CONTINUED
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 09/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20230825141406
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CEJA FAMILY CHILD CARE
FACILITY NUMBER: 198012925
VISIT DATE: 09/28/2023
NARRATIVE
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Lastly, staff indicated that they have never witnessed the allegations or witnessed any children get hurt or injured at the facility. LPA received no reports, no other disclosure, and no other information that would substantiate the allegations at this time.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, at this time the allegation is Unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. This report along with a copy of the appeal rights was provided. Exit interview was conducted with Graciela Ceja.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 09/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2