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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012925
Report Date: 11/19/2024
Date Signed: 11/19/2024 03:42:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2024 and conducted by Evaluator Franchesca White
COMPLAINT CONTROL NUMBER: 54-CC-20240910081833
FACILITY NAME:CEJA FAMILY CHILD CAREFACILITY NUMBER:
198012925
ADMINISTRATOR:GRACIELA CEJAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 447-9544
CITY:LOS ANGELESSTATE: CAZIP CODE:
90003
CAPACITY:14CENSUS: 12DATE:
11/19/2024
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Graciela CejaTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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License
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Franchesca White arrived at the above facility for the purpose of delivering the findings of a complaint received to the department on September 10, 2024. LPA White announced the purpose of the visit and was granted entry into the facility by Licensee Graciela Ceja. Census was taken.

This department has investigated this allegation by conducting interviews, observations, and record review of the facility. Observations of the facility during random hours of operation were conducted by LPA White on 9/13/2024 (Census:7), 10/9/2024 (census:14), and 11/19/2024 (census:12). Interviews with staff, and parents revealed that Licensee provides a safe environment for the children, and is within ratio. Staff state that the schedule of the children is staggered due to school age children coming towards the end of the day when preschool and infants leave after nap time.
...........................................................Report Continues 1 of 2 Pages............................................
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20240910081833
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CEJA FAMILY CHILD CARE
FACILITY NUMBER: 198012925
VISIT DATE: 11/19/2024
NARRATIVE
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Licensee states that she has remained in compliance with the regulations concerning the ratio of her facility since a previous complaint. After record review, LPA observed a complaint from July 11, 2024 where Licensee received a plan of correction to ensure the scheduling of children would not cause her to be out of compliance of the facility license. Licensee has maintained compliance.

Regarding the allegation of Licensee operating outside parameters of the license by being over ratio, that allegation is UNSUBSTANTIATED. This means that there is not enough of a preponderance of evidence to support that it did or did not occur.

Based on observations, interviews, and record review, there will be no deficiencies cited today in accordance with California Title 22 regulations.

A Notice of Site visit will be given, and must be posted for 30 days. Failure to post will result in a civil penalty of $100.00.

Exit report was conducted with Licensee Graciela Ceja. A copy of the report and appeal rights was given to Licensee Graciela Ceja.

................................................................Report Ends 2 of 2 Pages...............................................
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2