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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198014050
Report Date: 11/04/2021
Date Signed: 11/04/2021 10:03:52 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2021 and conducted by Evaluator Lissete Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20210709153745
FACILITY NAME:ROMERO FAMILY CHILD CAREFACILITY NUMBER:
198014050
ADMINISTRATOR:ROMERO, GENNYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 269-5838
CITY:LOS ANGELESSTATE: CAZIP CODE:
90022
CAPACITY:14CENSUS: 8DATE:
11/04/2021
UNANNOUNCEDTIME BEGAN:
08:49 AM
MET WITH:Genny RomeroTIME COMPLETED:
10:19 AM
ALLEGATION(S):
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Lack of supervision resulting in inappropriate interactions between day-care children.
INVESTIGATION FINDINGS:
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On 11/04/2021 at 8:49AM, Licensing Program Analyst (LPA) Lissete Gonzalez, conducted an unannounced Complaint Inspection to conclude the investigation regarding the above complaint allegation. LPA met with Licensee, Genny Romero. Also present was Licensee’s Assistant, Sandra Castro. There were eight (08) children present.

During the course of the investigation conducted by Investigations Branch (IB) Investigator, Brian Slatic, interviews were conducted, documents were obtained including facility photographs, the police report from the Los Angeles County Sheriff’s Department, facility roster, and other documentation. This agency has investigated the complaint alleging lack of supervision resulting in inappropriate interactions between day-care children. Based on the evidence, this agency has determined the allegation is unsubstantiated. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
REPORT CONTINUES ON NEXT PAGE: 1 OF 2

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Lissete Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20210709153745
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ROMERO FAMILY CHILD CARE
FACILITY NUMBER: 198014050
VISIT DATE: 11/04/2021
NARRATIVE
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LPA observed two (02) staff and eight (08) children present were not wearing face masks while indoors. LPA issued a Technical Assistance Advisory Note under 101223(a)(2) Personal Rights to protect the health and safety of children in care. LPA advised Licensee that all staff/adults and children ages 24 months and older are required to wear face coverings while indoors except when eating or sleeping. LPA discussed adhering to COVID-19 precautionary measures with Licensee that include routine cleaning, sanitizing toys and cots, disinfecting highly touched surface areas, conducting daily health assessments, isolation, hand washing, using face coverings, and monitoring staff and children for symptoms. LPA provided Licensee a copy of the current Department of Public Health Guidance for Early Childhood Education.

Per California Code of Regulations Title 22, Division 12, no deficiency cited. A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee, Genny Romero.

END OF REPORT PAGE: 2 OF 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Lissete Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2