198014692-5-30-2025-54-CC-KCHS-DHCRK4-20250605130452

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198014692
Report Date: 05/30/2025
Date Signed: 05/30/2025 10:00:27 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2024 and conducted by Evaluator Tiffanie Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20241119141656

FACILITY NAME:	MAGNOLIA HEAD START		FACILITY NUMBER:	198014692
ADMINISTRATOR:	MARINA AGUILLEN		FACILITY TYPE:	850
ADDRESS:	1910 MAGNOLIA AVENUE		TELEPHONE:	(213) 746-2613
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90007
CAPACITY:	34	CENSUS: 20	DATE:	05/30/2025
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Martha Hernandez		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Personal Rights

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) T.Tran conducted an unannounced visit to deliver findings for the above pending allegation. Upon arrival, LPA met with Lead Teacher, Martha Hernandez and we toured the facility. LPA observed proper care and supervision.
During the investigation conducted by Investigations Branch (IB) investigator Laura Garcia, interviews were conducted with child #1 and #2 as well as facility staff and parents. During the interviews, both children provided inconsistent statements. Additionally, there were no corroborating statements from staff or parents to support the allegation. Multiple attempts were made to contact and interview the alleged suspect; however, these efforts were unsuccessful. Although the allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Martha Hernandez.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 05/30/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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