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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198014948
Report Date: 05/21/2026
Date Signed: 05/21/2026 11:09:00 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2026 and conducted by Evaluator Shushanik Safaryan
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20260428091833
FACILITY NAME:KARA PRESCHOOL INC.FACILITY NUMBER:
198014948
ADMINISTRATOR:KARINE VARDANYANFACILITY TYPE:
850
ADDRESS:311-315 N. ISABEL STREETTELEPHONE:
(818) 243-0381
CITY:GLENDALESTATE: CAZIP CODE:
91206
CAPACITY:117CENSUS: 58DATE:
05/21/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Karine Vardanyan TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff do not keep the facility free from infestation.
INVESTIGATION FINDINGS:
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On 05/21/2026, at 9:00 am, Licensing Program Analyst (LPA) Shushanik Safaryan conducted an unannounced visit to deliver complaint findings for the complaint received by the Department.

During the visit, LPA met with Facility Representative, Karine Vardanyan, Director to whom the purpose of the visit was explained. Director guided LPA on the tour of the facility. During the tour, LPA observed 58 children with 7 staff members.

Allegation states : Staff do not keep the facility free from infestation.

During the investigation, LPA visited the facility twice. During the visits, LPA toured the facility and conducted interviews with staff members, children and parents. During the tour, LPA inspected all the areas accessible to the children including hallway area and kitchen area.
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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20260428091833
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: KARA PRESCHOOL INC.
FACILITY NUMBER: 198014948
VISIT DATE: 05/21/2026
NARRATIVE
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During the tours, LPA observed cockroach traps in the kitchen cabinets and cabinets under the sink located in the classrooms. Additionally, LPA observed baking soda powder placed in the classroom cabinets under the sink and hallway cabinet where dry food supplies were stored. Per Director, it was placed for preventive measures.

LPA inspected the kitchen in presence of kitchen staff and the director. During the inspection of the kitchen cabinets, LPA observed a cockroach trap and two dead cockroaches inside the bottom drawer cabinet located next to the door. Photographs were taken. During today’s visit, LPA observed another cockroach in the cabinet under the sink in the classroom, which was cleaned by the director right away. Pictures were taken.

Per Director staff previously reported observing cockroaches in the kitchen area and nearby classroom. Information was confirmed by two staff members. Director stated that immediate steps were taken to address and prevent further pest activity. Director further stated that on April 24th, while facility was closed for the weekend , she and her husband conducted exterior spraying , cleaned interior areas and placed traps in the cabinets to prevent cockroach activity . Additionally, in classrooms 2A, 2B, and 3A all water dispensers and small carpets in front of the sink were replaced. Director stated staff are routinely reminded to maintain cleanliness, including cleaning classrooms and washing dishes. Director additionally stated that a cleaning crew cleans the classrooms daily, which was confirmed by staff members.

During this visit,Integrated Pest Management practices and professional pest assessment was discussed.

Based on LPA`s observations and interviews, which were conducted and a record review, the preponderance of evidence standard has been met, the above allegation are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) is cited on the attached LIC 9099D.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

An exit Interview was conducted, a copy of this report, along with Notice of Site visit, Deficiency page and Appeal Rights were explained and provided to the Facility Representative, Karine Vardanyan on 05/21/2026.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 33-CC-20260428091833
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: KARA PRESCHOOL INC.
FACILITY NUMBER: 198014948
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/21/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/11/2026
Section Cited
CCR
101238(a)(1)
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101238 (a) The childcare center shall be clean, safe, sanitary... at all times to ensure the safety and well-being of children,(1) The licensee shall take measures to keep the center free of insects, and rodents.This requirement is not met evidenced by:
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Director stated, one staff member will attend Integrated Pest Management Training, certificate will be provided to LPA by POC date.
Proffessional pest control assesment will be conducted and report will be provided to LPA. Further,Pest management will be conducted if needed.
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Per Director roaches were observed in the kitchen area and classroom nearby, which was confirmed by two staff members, which posses potential health and safety risk to children in care. Additionally, LPA observed two dead roaches in the kitchen cabinet and one in the cabinet under the sink located in the 2A classroom. Cocroach traps and baking soda observed in the cabinets.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
LIC9099 (FAS) - (06/04)
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