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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015583
Report Date: 05/15/2026
Date Signed: 05/15/2026 12:15:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2026 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20260225190126
FACILITY NAME:WONDERLAND PRESCHOOLFACILITY NUMBER:
198015583
ADMINISTRATOR:MONA SANGANIFACILITY TYPE:
850
ADDRESS:10440 ARTESIA BLVD.TELEPHONE:
(562) 866-4919
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:129CENSUS: 81DATE:
05/15/2026
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Shannon Batista, Director.TIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff did not ensure that children were provided napping equipment
Staff are operating over ratio
Facility does not have an adequate isolation area for sick children
Staff inappropriately disciplined children in care
Staff do not provide adequate supervision to prevent altercations between children
INVESTIGATION FINDINGS:
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On April 8, 2026 at 11:00am Licensing Program Analysts (LPA) Alicia Mooberry, conducted an unannounced complaint inspection to investigate the above allegation. Upon arrival LPA met with Facility Representative, Shannon Batista and informed of the purpose of inspection. LPA toured the facility and took census. This is a preschool program with a capacity of 129. LPA toured Rooms #2, #3, #5, and #8. Rm 2: 1 staff and 12 children, Rm 3: 3 staff and 12 children, Rm 5: 3 staff and 31 children (on playground), Room 8: 2 staff and 24 children. The facility was observed to operate within the ratio capacity during this inspection.

During the course of the investigation, LPA conducted interviews with relevant parties, school staff, and witnesses, reviewed files and recorded observation.
Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. ---Page 1 Report Continues
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20260225190126
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WONDERLAND PRESCHOOL
FACILITY NUMBER: 198015583
VISIT DATE: 05/15/2026
NARRATIVE
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LPA conducted unannounced visit on 3/5/26, 4/8/26 and 5/15/26 LPA observed the facility within capacity ratio, on 3/5/26 LPA observed children napping on appropriate and clean napping equipment. Interviews conducted with staff, children and witnessed provided no information to support the allegations that staff inappropriately disciplined children in care nor that children are not properly supervised. LPA observed isolation area used for children is in the office where the director supervises.

LPA reminded Director to continuously assess the safety and supervision of children in care.

No Deficiencies were cited as a result of this investigation.

A notice of site visit was given and must remain posted for 30 days. Exit interview was conducted with Shannon Batista, Director.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2