198015694-5-20-2026-33-CC-CGAN-DVEQCW-20260626120345

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198015694
Report Date: 05/20/2026
Date Signed: 05/20/2026 03:14:41 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/30/2026 and conducted by Evaluator Cynthia Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260330113331

FACILITY NAME:	CHERRY BLOSSOM CHILD CARE & PRESCHOOL		FACILITY NUMBER:	198015694
ADMINISTRATOR:	LYNN MARROQUIN		FACILITY TYPE:	850
ADDRESS:	906 S. GRAND AVENUE		TELEPHONE:	(626) 335-5500
CITY:	GLENDORA	STATE: CA	ZIP CODE:	91740
CAPACITY:	55	CENSUS: 30	DATE:	05/20/2026
		UNANNOUNCED	TIME BEGAN:	11:25 AM
MET WITH:	Stephanie Bartley, Assistant Director		TIME COMPLETED:	03:20 PM

ALLEGATION(S):

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Personal Rights:
Day care children are sustaining injuries due to staff neglect.
Staff hit day care children.
Staff is sexually abusing day care children.
Staff denies day care children water and food.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to present the findings of the above complaint allegation. This inspection is to ensure the health and safety standards as required by the regulations governing child care centers are met. LPA met with Stephanie Bartley, Assistant Director and Martha Alvarez Director arrived at the facility shortly after. The complaint was gone over and Director took LPA on a tour of the facility indoors and out.

During the course of this investigation, LPA conducted Interviews, observation and received and reviewed documents.

Personal Rights- Per RP (Reporting Party), "My children, since starting this school about 6 months ago, are constantly coming home sick, bruises, scratched and very unhappy. They have told me multiple times the teachers scream at them, hit kids and some concerning behavior that comes off as sexual abuse. They are denied water or snacks and clearly the children need better supervision as many aggressive accidents take place."

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260330113331

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CHERRY BLOSSOM CHILD CARE & PRESCHOOL	FACILITY NUMBER: 198015694
	VISIT DATE: 05/20/2026

NARRATIVE

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LPA conducted interviews with staff and children, reviewed children's records of all children with siblings that have been enrolled with in the last 6 months and was unable to locate any children with siblings that have concerns of going home with being sick, bruises, scratched and very unhappy. LPA was unable to obtain more information from the complainant with proof to determine if these allegations were valid.
This agency has investigated the complaint alleging Personal Rights. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the allegation is unsubstantiated.

At this time, the licensee is in compliance with California Code of Regulations Title 22. No deficiencies cited.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Appeal rights were provided.

Exit interview conducted and report was reviewed with Martha Alvarez Director.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026

LIC9099 (FAS) - (06/04)

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