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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015820
Report Date: 08/01/2025
Date Signed: 08/04/2025 08:05:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2025 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250513094917
FACILITY NAME:WONDERLAND PRESCHOOLFACILITY NUMBER:
198015820
ADMINISTRATOR:MENA SANGANIFACILITY TYPE:
840
ADDRESS:10440 ARTESIA BLVD.TELEPHONE:
(562) 866-4919
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:18CENSUS: 13DATE:
08/01/2025
UNANNOUNCEDTIME BEGAN:
04:15 PM
MET WITH:Shannon Batista, DirectorTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Staff did not provide adequate supervision resulting in day care child bitting another child.
INVESTIGATION FINDINGS:
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On 8/1/2025 Licensing Program Analyst (LPA) Alicia Mooberry conducted an Unannounced Complaint Inspection for the purpose of delivering findings to the above allegation. LPA met with Shannon Batista and informed of purpose of inspection. LPA observed 10 children and 1 staff present on playground during inspection.
During the investigation LPA conducted interviews with the staff, children and witnesses, reviewed files and recorded observations.

Reporting party stated that lack of supervision resulted in Child #1 being injured by Child #2. Based on interviews conducted with staff and children it was determined that the classroom was within ratio during the incident, no similar incidents have occurred related to children involved. Interviews conducted with staff children and witnesses did not disclose information to confirm that the incident that occurred was a result of lack of supervision. ---- Report Continues
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250513094917
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WONDERLAND PRESCHOOL
FACILITY NUMBER: 198015820
VISIT DATE: 08/01/2025
NARRATIVE
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The incident was reported to the department by Facility representative within the required time period. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

No deficiencies cited during this inspection.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview conducted with Assistant Director, Shannon Batista. Appeal Rights were discussed and provided.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2