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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198016236
Report Date: 07/24/2026
Date Signed: 07/24/2026 03:47:06 PM

Document Has Been Signed on 07/24/2026 03:47 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME:ARROW MONTESSORI SCHOOL - SAN DIMASFACILITY NUMBER:
198016236
ADMINISTRATOR/
DIRECTOR:		CAROLINA VILLA-CRELENCIAFACILITY TYPE:
830
ADDRESS:818 WEST GLADSTONE STREETTELEPHONE:
(909) 599-0025
CITY:SAN DIMASSTATE: CAZIP CODE:
91773
CAPACITY: 30TOTAL ENROLLED CHILDREN: 11CENSUS: 9DATE:
07/24/2026
TYPE OF VISIT:Annual/RandomUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:35 AM
MET WITH:Carolina De Villa Crelencia, DirectorTIME VISIT/
INSPECTION COMPLETED:
12:15 PM
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On 07/24/26 at 8:35am, Licensing Program Analyst (LPA) Diana Ortiz conducted an unannounced annual random inspection of the above facility and met with Director Carolina De Villa Crelencia who guided LPA on a tour of the facility. This is an infant program that operates Monday through Friday from 7AM to 6PM. There is also a preschool and school age program on the premises with facility number 198016235 (preschool), and 198021305 (school age). LPA observed a census of nine (9) infant children and four (4) staff members present. All areas identified on the facility sketch were toured and inspected both indoors and outdoors. Per Facility director there are currently 11 infants enrolled. LIC 125 Entrance Checklist provided.

The following documents were posted in a prominent, publicly accessible area at the facility: Facility License, Notification of Parents' Rights (PUB 393), Personal Rights (LIC 613A), Menu, and Earthquake Preparedness (LIC 9148). PUB 269 Child Passenger System Poster, and Daily Schedule.

Sign in and out takes place on the main entrance area in the outside. This facility uses paper sign in and out sheets for parents. Sign in and outs were reviewed to ensure that the person who signs the child in and out uses their full legal signature and records the time of the day. LPA reminded Director; parents are to use full signature when signing in and out their children daily. Facility has hard copies of sign-in and sign-out sheets as needed.

The infant program consists of two (2) classrooms, both of which were inspected. Classroom 1 (0–18 months):

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Brandi VanOosten
Diana Ortiz
DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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Document Has Been Signed on 07/24/2026 03:47 PM - It Cannot Be Edited


Created By: Diana Ortiz On 07/24/2026 at 11:47 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ARROW MONTESSORI SCHOOL - SAN DIMAS
FACILITY NUMBER: 198016236

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/24/2026

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
HSC
1596.8662(b)(1)
Administration of Child Day Care Licensing
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, interview, and record review, the licensee did not comply with the section cited above in one (1) out of four (4) staff present had an expired AB1207 on file. Staff #3s (S#3) AB1207 mandated reporter expired in 04/2026 which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/07/2026
Plan of Correction
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Per Director, S#3 will take mandated reporter training and provide proof of completion to LPA by POC due date.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Brandi VanOosten
NAME OF LICENSING PROGRAM MANAGER:
Diana Ortiz
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 07/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 07/24/2026


LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ARROW MONTESSORI SCHOOL - SAN DIMAS
FACILITY NUMBER: 198016236
VISIT DATE: 07/24/2026
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LPA observed three (3) infants and two (2) staff members present. At the time of the inspection, one (1) infant was napping in the designated napping room. LPA observed six (6) cribs in a separate sleeping room. Each crib was labeled with the assigned infant's name and was free of bumper pads, pillows, blankets, toys, and items hanging overhead. Crib mattresses were observed in the lowest position with non-drop side rails and were covered with moisture-resistant vinyl or similar material. According to the Director, parents provide bedding, which is taken home at the end of each week for laundering and returned at the beginning of the following week. The classroom contained one (1) diaper changing table and two (2) covered trash receptacles, one designated for diapers and one for general waste. The diaper changing table was located within arm's reach of a sink equipped with running water and dispensable soap. The changing surface was padded to at least one (1) inch in thickness, covered with washable vinyl or plastic, and equipped with raised sides of at least three (3) inches to help prevent infants from rolling off. Soiled diapers were disposed of in a covered receptacle inaccessible to infants. LPA observed an adequate supply of diapers and extra clothing to ensure infants remain clean and dry. Each infant had an individually labeled cubby for the storage of personal belongings. Classroom 2 (18–24 months): LPA observed six (6) infants and two (2) staff members present. The classroom contained one (1) diaper changing table, two (2) toilets, two (2) sinks, and two (2) covered trash receptacles, one designated for diapers and one for general waste. The diaper changing table was located within arm's reach of a sink equipped with running water and dispensable soap. The changing surface was padded to at least one (1) inch in thickness, covered with washable vinyl or plastic, and equipped with raised sides of at least three (3) inches. Older infants had individually assigned cots for napping. Per Director, parents provide bedding, which is taken home weekly for laundering and returned at the beginning of the following week. LPA observed age-appropriate furniture, equipment, and toys to be in good repair and free of sharp, loose, or pointed parts. Teacher-to-child ratios were observed to be in compliance with Title 22 regulations, and staff names were recorded. The facility was operating within the conditions, limitations, and capacity specified on the license. Classroom floors were clean and free of hazards, and all materials and surfaces accessible to children were observed to be free of toxic hazards. Napping equipment, including cribs and cots, was observed to be clean, in good condition, and properly maintained.

Smoke detectors and carbon monoxide were not tested during this visit due to the detectors being wired to the emergency pull down fire alarm system.

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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ARROW MONTESSORI SCHOOL - SAN DIMAS
FACILITY NUMBER: 198016236
VISIT DATE: 07/24/2026
NARRATIVE
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LPA observed a fully charged and serviced fire extinguisher. The fire extinguisher was last serviced on 08/15/2025, and service tag was attached. Emergency disaster drill was last conducted on 04/30/2026. LPA observed that first aid kits were maintained in each classroom. Heating, lighting, and ventilation were evaluated and found to be adequate.

LPA toured the outdoor play area. The infant outdoor activity space was observed to be inadequately maintained and cleaned. LPA observed debris, including tree branches and unidentified fallen fruit, scattered throughout the grass play area. LPA advised the Director that the outdoor activity space should be inspected and maintained daily prior to use to ensure it is clean and safe for children. Technical Advisory was given. All areas around or under high climbing equipment, swings, slides, and similar equipment are cushioned with material that absorbs a fall. There is adequate shade in the play yard.

Director stated there are no weapons or firearms on the premises. LPA did not observe any weapons or firearms during today's inspection. LPA observed a swimming pool located on the premises in the school-age program area. The pool was enclosed on three (3) sides by wrought iron fencing measuring approximately 5 feet 8 inches in height, and the fourth side consisted of a cinder block wall measuring approximately 5 feet 5 inches in height. The fencing was observed to have a clearance of approximately two (2) inches from the ground, with openings between the vertical bars measuring less than four (4) inches in width. There was one (1) entrance to the pool area. The gate swung away from the pool, was self-latching, and secured with a key lock. The key is kept in the Director's office. LPA observed that the pool enclosure met the fencing requirements per Title 22 regulations. LPA also observed a life ring and rescue pole that were clearly visible from the pool area and readily accessible. At the time of the inspection, the pool was empty and contained no water. Per Director, the pool was drained at the beginning of April 2026. Per the Director, the pool had previously been used as an optional summer swimming program; however, that program is no longer offered.

This facility does not participate in a food program. Per Director, all meals and snacks are provided by the parents or guardians. Parents/guardians provide each infant's milk, formula, or breast milk, which is labeled with the infant's name and stored in the classroom refrigerator. Parents/guardians also provide labeled meals and snacks, which are stored in the classroom refrigerator or in each infant's designated cubby, as appropriate.

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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ARROW MONTESSORI SCHOOL - SAN DIMAS
FACILITY NUMBER: 198016236
VISIT DATE: 07/24/2026
NARRATIVE
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LPA inspected the classroom refrigerator for cleanliness and verified that it maintained an appropriate temperature. Food items stored in the refrigerator were observed to be labeled and within their expiration dates. The facility also maintains a pantry located in the staff lounge, where extra snacks are stored for use if a parent or guardian does not provide an adequate supply for a child. The kitchen and pantry were observed to be clean and orderly. Cleaning compounds and other hazardous substances were stored separately from food items and were inaccessible to children. All storage containers for solid waste, including movable bins shall have tight-fitting covers that are kept on, and in good repair. LPA observed that all trash cans used to discard food have tight fitting lids. Drinking water is readily available both indoors and outdoors. The facility was observed to be free of flies, other insects, and rodents.

Drinking water is readily available to children in care. Per Director, staff use a pitcher and is filled as needed for infants in care. The infants also have their own “sippy cups” which are individually labeled with their name and are filled with drinking water as needed.

Per Director, the office is used as an isolation area where the children may wait while parents or authorized representatives arrive. There are chairs and cots available for an ill child to rest. Ill children will use the staff bathroom in hallway if needed.

LPA was informed that there is currently one (1) infant on medication at this time. Director has an IMS plan and LPA reviewed and provided consultation. Director stated that medication is kept in the main office in a locked cabinet inside of a medication box labeled with the child’s name. LPA advised that medication should be given back to parents/guardians when child leaves the facility or medication expires.


Children’s Records were reviewed to ensure that Identification and Emergency form and required infant’s needs and service plan are on file. Inspection of required forms was made and documented on LIC 857. LPA observed 15-minute sleep logs to be consistent in checking every 15 minutes. LPA observed each child enrolled who is 12 months or under has an LIC 9227 on file.

Criminal Records Clearance for adults and verification of CPR/First Aid and health preventative practices documentation was reviewed. There is at least one person trained in CPR and Pediatric First Aid present during this inspection.


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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ARROW MONTESSORI SCHOOL - SAN DIMAS
FACILITY NUMBER: 198016236
VISIT DATE: 07/24/2026
NARRATIVE
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The review of Staff records was documented on the LIC 859. However, only three (3) out of four (4) staff present had proof of the AB 1207 Mandated Reporter Training certificate on file. Staff #3s (S#3) mandated reporter expired on 04/2026. This poses a potential risk to the health and safety of the children in care.

Facility representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test as specified in Health and Safety Code section 1597.16.

For child care center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1-CCP.).

LPA reviewed the facility's building permit, which indicated that the permit was issued on 09/10/2010 and finalized on 08/18/2011. Based on the permit dates, the facility is exempt from drinking water lead testing requirements pursuant to Title 22 regulations. LPA referred facility representative to the Department website for lead: Lead Toxicity Prevention and Water Testing Information (https://www.cdss.ca.gov/inforesources/child-care-licensing/water-testing-information)

LPA discussed the safe sleep regulations with Facility Representative and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep as an additional resource. LPA also informed Director of the importance of checking for and removing any recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment.

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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ARROW MONTESSORI SCHOOL - SAN DIMAS
FACILITY NUMBER: 198016236
VISIT DATE: 07/24/2026
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Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22-02-CCP. When any IMS is provided, a Plan for Providing IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: https://www.ada.gov/resources/child-care-centers/.

Facility representative was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain childcare by connecting them to childcare providers and Resource and Referral Agencies (R&Rs) throughout California. During the exit interview, Facility Representative, confirmed that there are no Registered Sex Offenders living in the facility and LPA completed the RSO profile in FAS.

To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov. For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process.

Based on the LPA’s observations and records reviews, the following deficiencies listed on the attached LIC 809D (Deficiency page) are being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children’s health and safety.



A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director, Carolina De Villa Crelencia.

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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
LIC809 (FAS) - (06/04)
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