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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198016409
Report Date: 06/26/2023
Date Signed: 06/26/2023 05:35:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2023 and conducted by Evaluator Warren Birks
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20230410095354
FACILITY NAME:WEE CARE MONTESSORI CENTERFACILITY NUMBER:
198016409
ADMINISTRATOR:NALI JAYASINGHEFACILITY TYPE:
830
ADDRESS:1901 PALO VERDE AVENUETELEPHONE:
(562) 594-6911
CITY:LONG BEACHSTATE: CAZIP CODE:
90815
CAPACITY:38CENSUS: 19DATE:
06/26/2023
UNANNOUNCEDTIME BEGAN:
04:15 PM
MET WITH:Dhammika JayakodiTIME COMPLETED:
05:45 PM
ALLEGATION(S):
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Infant day care is out of ratio
Staff leave infants in dirty clothing
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Warren Birks conducted an unannounced complaint inspection to deliver findings for the above allegations. LPA met with Assistant Director Dhammika Jayakodi who provided assistance for the investigation.

During the course of the investigation, LPA conducted interviews with three teachers, Assistant Director and the Director. LPA also reviewed children sign in sheets, and staff timesheets. In addition, LPA conducted interviews with outside individuals (connected to the facility). LPA received no disclosures nor observed any action or information indicating the daycare was out of infant ratio and the staff leave infants in dirty clothing.

On three surprise visits during the alleged times in question, LPA observed the infant class to be in ratio. Per sign in sheets only two infants arrived before 8:00am and only seven infants arrived before 8:30am during the month in question. Sign in sheets also reflect at least two infant teachers (and often three) signed in to
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20230410095354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WEE CARE MONTESSORI CENTER
FACILITY NUMBER: 198016409
VISIT DATE: 06/26/2023
NARRATIVE
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cover. The Assistant Director also assist for coverage in the infant class daily. LPA conducted an additional visit late in the day per allegation. LPA conducted surveillance observing many parents picking up after 4:30pm. LPA made a surprise visit to the rooms and observed the ratios to be the following: Infant Room (Assistant Director, Teacher and Aide with 11 infants), Toddler Room 1 (One Teacher with three toddlers), Toddler Room 2 (One Teacher and five (5) toddlers). LPA never witnessed a class out of ratio late in the day.
In regards to the allegation that staff leave infants in dirty clothing; staff corroborated that staff attend to children by wiping hands, wiping mouths as needed throughout the day. Staff also indicate that they change and clean clothing usually after lunch. LPA never observed infants with dirty clothing on multiple occasions.

Note: LPA also received inconsistent anonymous complaint information that does not match information at the facility. Director believes the allegations have more to do with staff relations than actual allegations. LPA informed Director and Assistant Director that the department investigates complaints using evidence gathered or received despite internal situations.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, at this time the allegation is Unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. This report along with a copy of the appeal rights was provided. Exit interview was conducted with Assistant Director Dhammika Jayakodi.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2023
LIC9099 (FAS) - (06/04)
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