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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198016502
Report Date: 03/30/2026
Date Signed: 03/30/2026 02:35:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/15/2025 and conducted by Evaluator Monique Jessica Ayala
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20251215165325
FACILITY NAME:BEYOND THE CLASSROOM, INC.FACILITY NUMBER:
198016502
ADMINISTRATOR:SAMANTHA MONTESFACILITY TYPE:
840
ADDRESS:304 PASADENA AVENUETELEPHONE:
(323) 449-4058
CITY:SOUTH PASADENASTATE: CAZIP CODE:
91030
CAPACITY:60CENSUS: 15DATE:
03/30/2026
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Samantha Montes, DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Reporting Requirements: Staff did not report incident to Community Care Licensing
INVESTIGATION FINDINGS:
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On March 30, 2026, Licensing Program Analysts (LPAs) Monique Ayala and Seung Lee conducted an unannounced complaint investigation for the above allegation. LPA was greeted by director, Samantha Montes who guided LPAs on a tour of the facility. LPAs observed 15 children with 3 staff members.

During the investigation LPA Ayala obtained a facility roster and other relevant documentation. LPA Ayala interviewed the director. LPA contacted the Reporting Party (RP) who did not provide any additional information aside from what was reported.

RP alleged, " Staff did not report incident to Community Care Licensing". Per RP, director was aware of inappropriate conduct a former staff employee had with children outside of the facility. RP stated, the director terminated the former employee but did not mention the reasoning. During the investigation LPA interviewed director who stated, they did not think the termination of the employee needed to be reported to the department as the inappropriate conduct occurred outside of the facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 03/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20251215165325
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BEYOND THE CLASSROOM, INC.
FACILITY NUMBER: 198016502
VISIT DATE: 03/30/2026
NARRATIVE
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Director did report the incident/termination to the department on 12/10/2025; however the incident/termination occurred on 06/22/2022. Per director, they decided to file the incident because there was an investigation with Homeland Security regarding the former staff member.

LPAs obtained a signed declaration from the director stating in the event they become aware of any allegations concerning a staff member they will report to the department.

Based on the interview conducted, the above allegation is deemed Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met.

A Type B deficiency is being issued in accordance with Title 22 Regulations, see LIC9099D.

A Notice of Site Visit was provided and must be posted for 30 days.

A copy of this report was provided to the director, Samantha Montes.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 03/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20251215165325
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BEYOND THE CLASSROOM, INC.
FACILITY NUMBER: 198016502
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/30/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/30/2026
Section Cited
CCR
101212(d)(1)(c)
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Reporting Requirements: Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours...
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Director, reported the incident on 12/10/2025 and completed signed declaration indiciating that if they become aware of an allegations concerning a staff member they will report to the department.
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Any unusual incident... that threatens the physical or emotional health or safety of any child. This requirment was not met as evidence by... Based on interviews conducted the director did not report the termination of a former staff member who had inappropriate conduct with children outside of the facility. This poses a potential health and safety risk.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 03/30/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/30/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3