<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198017919
Report Date: 09/22/2025
Date Signed: 10/08/2025 10:14:33 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/13/2025 and conducted by Evaluator Keneisha Dunlap
COMPLAINT CONTROL NUMBER: 54-CC-20250813142116
FACILITY NAME:MARTINEZ GIRON FCCFACILITY NUMBER:
198017919
ADMINISTRATOR:VIVIANA MARTINEZ GIRONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 707-6934
CITY:LOS ANGELESSTATE: CAZIP CODE:
90023
CAPACITY:14CENSUS: 4DATE:
09/22/2025
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Licensee- Viviana Martinez GironTIME COMPLETED:
10:32 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
License
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Amended report as of 10/8/25. Pg1 Line 7-13, Pg 2 Line 1-11 (amended) On September 22, 2025, Licensing Program Analyst (LPA) Keneisha Dunlap conducted an unannounced complaint inspection at the above facility to deliver findings. LPA Dunlap announced the purpose of the visit and was granted entry into the facility by the Licensee- Viviana Martinez Giron.
During the course of this investigation, LPA Dunlap conducted interviews with the Reporting Party (RP), parents, and facility staff.

During interviews, it was reported that the Licensee is frequently absent from the facility during operating hours, often away two or three days a week for periods of an hour or two. However, interviews indicated that a qualified staff was present during these times.
LPA Dunlap's own unannounced visits on multiple dates consistently found the Licensee to be absent, but a qualified staff member was present.
Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Keneisha Dunlap
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20250813142116
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MARTINEZ GIRON FCC
FACILITY NUMBER: 198017919
VISIT DATE: 09/22/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on the available information, while the Licensee may have been absent for a period of an hour or two, two or three days a week, there was no evidence found to indicate that the duration of the temporary absences exceeded the regulatory maximum of 20 percent of operating hours to ensure the health and safety of children in care during the Licensee's reported absences. Therefore, the allegation of frequent absence is considered UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.

Appeal rights given and explained to Licensee- Viviana Martinez Giron.

Exit interview was conducted and report was reviewed with the Licensee- Viviana Martinez Giron.

Page 2 of 2

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Keneisha Dunlap
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 54-CC-20250813142116
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: MARTINEZ GIRON FCC
FACILITY NUMBER: 198017919
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/06/2025
Section Cited
CCR
102417(a)
1
2
3
4
5
6
7
The Licensee shall be present in the home and shall ensure that children in care are supervised at all time. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. This requirement was not met as evidence by:
1
2
3
4
5
6
7
Per the Licensee they will be adding their child- Michelle Flores as a Co-Licensee by the POC date.
8
9
10
11
12
13
14
Per the Licensee they are absence from the home 2-3 times a week for 1-2 hours. Licensee was not present at the facility exceeding 20 percent of the hours of the facility which poses a potential risk to the health and safety of the children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Keneisha Dunlap
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3