198017948-6-17-2025-33-CC-BVON-DJESKT-20250709135716

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198017948
Report Date: 06/17/2025
Date Signed: 06/17/2025 10:58:14 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2025 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20250424152351

FACILITY NAME:	SANCHEZ FAMILY CHILD CARE		FACILITY NUMBER:	198017948
ADMINISTRATOR:	SANCHEZ, YESENIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 401-2972
CITY:	SOUTH ELMONTE	STATE: CA	ZIP CODE:	91733
CAPACITY:	14	CENSUS: 11	DATE:	06/17/2025
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Licensee, Yesenia Sanchez		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Licensee hit daycare child while in care

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 06/17/2025. The purpose of this inspection is to provide the findings of the complaint investigation which was received on 04/24/2025. LPA met with Yesenia Sanchez, Licensee to whom the purpose of the inspection was announced. Census was taken.

Throughout the course of the investigation, interviews were conducted with staff, children, parents and other departments affiliated with facility. LPA also reviewed and obtained copies of children’s rosters, parent handbook and other supportive documentation.

Per initial complaint report, the complainant reported that Child # 1 disclosed that Licensee kicks, steps on their foot and hits their private area. LPA interviewed child # 1, Child # 1 did not disclosed being hit by Licensee or anyone at the facility to LPA. Child # 1 disclosed that they enjoyed attending the facility and wanting to go back. -------------------------- pg. 1 of 2 --------------------------------------

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20250424152351

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: SANCHEZ FAMILY CHILD CARE	FACILITY NUMBER: 198017948
	VISIT DATE: 06/17/2025

NARRATIVE

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In regards to allegation Licensee hits day care child- LPA conducted interviews with staff # 1- 2. All staff statements corroborated that they do not hit children in care and that they had children that would hit staff and other children in care. Licensee, disclosed that they talk to children at their level, offering them hugs and different activities for them to calm their body.

LPA conducted interviews with children. Children’s statements corroborated that they like attending the facility, that child # 1 has hit children and adults but that they have not been hit by any adults or witnessed any adults hitting any children.

LPA conducted interviews with parents and other adults associated with the facility. Statements corroborate that they do not have any concerns with the licensee or the care that the children received. Per adults they have observed Licensee, appropriately handle situations with children, talking to children at their level and offering different solutions to better support the children. Additionally, LPA obtained parent evaluations regarding the facility and provider that were given during parent conferences. Evaluations disclosed that they their children have learned a lot attending the facility and that they do not have any concerns with the care their children received.

This agency has investigated the complaint alleging Licensee hit day care child in care. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated.

At this time, the licensee is in compliance with California Code of Regulations Title 22. No deficiencies cited.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Licensee, Yesenia Sanchez -------------- pg. # 2 of 2 --------------------

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

LIC9099 (FAS) - (06/04)

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