<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018144
Report Date: 11/17/2025
Date Signed: 11/17/2025 11:48:33 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2025 and conducted by Evaluator Randy Derraco
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250829094620
FACILITY NAME:MAGHOUL FAMILY CHILD CAREFACILITY NUMBER:
198018144
ADMINISTRATOR:MAGHOUL, SHOHREHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 965-7992
CITY:LONG BEACHSTATE: CAZIP CODE:
90808
CAPACITY:14CENSUS: 7DATE:
11/17/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Licensee - Shoreh MagoulTIME COMPLETED:
12:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled day care child in an inappropriate manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) R. Derraco conducted an unannounced complaint inspection to the above mentioned facility on 11/17/25 at 9:30 AM. LPA was met by licensee, Shohreh Maghoul, who guided analyst on a tour of the facility. LPA observed one additional adult and six children in care. Three of the children in care were observed to be infants. The home was observed clean and in good repair. LPA observed 1 child arriving at 11:07 AM

The purpose of this visit is to deliver complaint findings for the above listed allegation. During the course of the investigation, LPA conducted interviews, reviewed records and made observations. Throughout the investigation, individuals interviewed stated the licensee would sometimes yell at children in care. Consquently, individuals interviewed state that they do not have concerns with how the licensee or staff treat children in care. However, during the investigation, LPA observed evidence of children in care being forced to participate in childcare activities and being handled inappropriately. Based on LPA’s observations, the preponderance of evidence standard has been met, therefore the above allegation is found to be
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20250829094620
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MAGHOUL FAMILY CHILD CARE
FACILITY NUMBER: 198018144
VISIT DATE: 11/17/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
SUBSTANTIATED. California Code of Regulations section 102423(a)(4) are being cited on the attached LIC 9099D.

LPA Randy Derraco informed licensee Shohreh Maghoul that this report dated 11/17/25 documents one Type A citations which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Randy Derraco informed the licensee to provide a copy of this licensing report dated 11/17/25 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with licensee, Shohreh Maghoul.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 54-CC-20250829094620
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: MAGHOUL FAMILY CHILD CARE
FACILITY NUMBER: 198018144
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/18/2025
Section Cited
CCR
102423
1
2
3
4
5
6
7
102423 Personal Rights(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived(4)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule...this requirement is not met as evidenced by:
1
2
3
4
5
6
7
Licensee states that she will watch a childcare video on https://ccld.childcarevideos.org/ regarding personal rights. Licensee will complete a Declaration (LIC 855) indicating she has watched and understands the video. POC visit will be coducted to obtain Declaration
8
9
10
11
12
13
14
Based on observation, interview and record review, the licensee waived certain rights which poses an immediate health, safety and/or personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Randy Derraco
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3