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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018148
Report Date: 07/08/2026
Date Signed: 07/08/2026 11:39:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2026 and conducted by Evaluator Jeanette Estrada
COMPLAINT CONTROL NUMBER: 54-CC-20260423123628
FACILITY NAME:HERNANDEZ FAMILY CHILD CAREFACILITY NUMBER:
198018148
ADMINISTRATOR:HERNANDEZ, KARINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 674-7432
CITY:HAWAIIAN GARDENSSTATE: CAZIP CODE:
90716
CAPACITY:14CENSUS: 4DATE:
07/08/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Licensee Karina HernandezTIME COMPLETED:
10:59 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff member transported children in care while under the influence of drugs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jeanette Estrada conducted an unannounced complaint inspection at the facility for the purpose of delivering findings for the allegation above. LPA met with Licensee Karina Hernandez and informed her of the reason of the visit. Upon arrival there were 4 children in care.
During the investigation LPA conducted interviews and observations. Interviews conducted did not corroborate the allegation. Per Licensee, her daughter, her mother and herself transport the children. Per Licensee, there was one time that she asked a neighbor to assist her with transportation of children from school because she was injured but it was only one time. Per Licensee, no one that has worked with the children has ever been under the influence of drugs. Parent interviews did not corroborate the allegation and no concerns were mentioned.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Exit interview conducted with Licensee Karina Hernandez. A copy of the report and a notice of site visit was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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