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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018628
Report Date: 08/11/2026
Date Signed: 08/11/2026 12:33:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/18/2026 and conducted by Evaluator Evelyn Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20260518090644
FACILITY NAME:DILANCHYAN FAMILY CHILD CAREFACILITY NUMBER:
198018628
ADMINISTRATOR:DILANCHYAN, ZEPURFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 653-1884
CITY:SUNLANDSTATE: CAZIP CODE:
91040
CAPACITY:14CENSUS: 10DATE:
08/11/2026
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Zepur Dilanchyan, Licensee TIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Licensee does not ensure daycare is free from pests
INVESTIGATION FINDINGS:
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On Tuesday, August 11, 2026, Licensing Program Analyst (LPA) Evelyn Garcia met with Zepur Dilanchyan to deliver the findings of the complaint investigation regarding the allegations stated above. Upon arrival, LPA Garcia conducted a tour of the facility and verified a census of 10 children (3 school aged, 7 preschool aged, 0 infants) and 2 adults providing care and supervision. All adults were fingerprinted and cleared.

During the investigation, LPA Garcia conducted interviews with complaint-relevant parties, gathered additional evidence, and conducted a thorough inspection of the facility. The investigation included interviews with children and other relevant parties. Information obtained during the interviews indicated that the licensee ensures the facility is adequately cleaned, sanitized, and maintained. No evidence of pest or vermin infestation was observed inside or outside the facility.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20260518090644
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: DILANCHYAN FAMILY CHILD CARE
FACILITY NUMBER: 198018628
VISIT DATE: 08/11/2026
NARRATIVE
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Additionally, interviews revealed that there have been no reported sightings of pests inside the facility and no concerns regarding pest or vermin infestations. Although photographic evidence showed vermin in the surrounding outdoor areas, it could not be determined that the vermin originated from the facility or that the facility was the source of the infestation.

Based on the evidence obtained through interviews and observations, the allegations could not be corroborated. Therefore, the complaint is deemed UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that, although the allegation may have occurred or may be valid, there is not a preponderance of the evidence to establish that the alleged violation occurred.

A copy of this report, the Notice of Site Visit, and appeal rights were provided to the licensee.
An exit interview was conducted with the licensee, Zepur Dilanchyan.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2