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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018905
Report Date: 08/13/2026
Date Signed: 08/13/2026 12:58:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2026 and conducted by Evaluator Cynthia Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20260728081823
FACILITY NAME:MONROVIA PRESCHOOLFACILITY NUMBER:
198018905
ADMINISTRATOR:TANIA TORRESFACILITY TYPE:
850
ADDRESS:223 S. ENCINITASTELEPHONE:
(626) 357-2838
CITY:MONROVIASTATE: CAZIP CODE:
91016
CAPACITY:34CENSUS: 7DATE:
08/13/2026
UNANNOUNCEDTIME BEGAN:
08:09 AM
MET WITH:Tania Torres- DirectorTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Other-Staff commingled children of different age groups due to insufficient staffing
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to complete the investigation and present the findings of the above complaint allegation. This inspection is to ensure the health and safety standards as required by the regulations governing childcare centers are met. LPA met with Tania Torres, Director. LPA observed in the Toddler classroom the Director and 5 children and in the Preschool classroom 1 teacher and 2 children.

During this investigation, LPA conducted Interviews and received and reviewed documents.

Other-Staff commingled children of different age groups due to insufficient staffing. Per RP (Reporting Party). RP alleged "There are few staff. Most days are only two. How do they go to the bathroom? How do they take lunch? If there is no one else to break them. My child keeps telling me they go to the infant room when their teacher goes to the bathroom."
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20260728081823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MONROVIA PRESCHOOL
FACILITY NUMBER: 198018905
VISIT DATE: 08/13/2026
NARRATIVE
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Per interviews conducted and review of documents it was stated and observed that yes the preschool children are combined with the toddler children if a staff needs to use the bathroom or breaks and also in the morning when both the preschool and toddler children arrive they are sometimes commingled.

Based on interviews, disclosures made during the department investigation and documents reviewed and received, the preponderance of evidence and the standards have been met, therefore, the above allegation is found to be substantiated. California Code of Regulations (Title 22 Division & Chapter) are being cited on the attached deficiencies page LIC 9099-D.

Consultation was given on this date regarding commingling of children, staff days and hours, and when a therapist conducts a visit and use of an empty preschool classroom.

Exit interview conducted and report was reviewed and given to Tania Torres, Director.

A notice of site visit was given and must remain posted for 30 days.

LPA, Cynthia Reyes informed, Tania Torres Director that this report dated 08/13/2026 document(s) (1) Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety or personal rights of a child in care. Also, LPA, Reyes informed, Tania Torres Director to provide a copy of this licensing report dated 08/13/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months (1 year) from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC9224), or written statement, must be placed in the child’s file for verification. The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent. LPA provided Tania Torres, Director with a copy of the LIC 9224.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20260728081823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONROVIA PRESCHOOL
FACILITY NUMBER: 198018905
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/13/2026
Section Cited
CCR
101161(a)
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Limitations on Capacity (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement is not met as evidenced by: Based on disclosures made during interviews conducted and documents reviewed and
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Director states the facility will submit a written declaration on the steps they will take to ensure that no commingling is conducted at all and at any time. An updated staff roster was provided to the department on this date as proof of staff coverage though out the day.
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received, Toddlers and Preschool children are being commingled at certain times of the day. This poses an immediate health and safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3