198018945-9-17-2025-33-CC-BVON-DMFVDJ-20251014162047

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198018945
Report Date: 09/17/2025
Date Signed: 09/17/2025 02:41:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2025 and conducted by Evaluator Staicy Perry

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20250729081136

FACILITY NAME:	LUQUIN FAMILY CHILD CARE		FACILITY NUMBER:	198018945
ADMINISTRATOR:	MARIA INES LUQUIN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 599-1857
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90033
CAPACITY:	14	CENSUS: 7	DATE:	09/17/2025
		UNANNOUNCED	TIME BEGAN:	09:25 AM
MET WITH:	Maria Inez Luquin, Licensee		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Personal Rights- Licensee hit day care children

INVESTIGATION FINDINGS:

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On September 17, 2025, Licensing Program Analyst (LPA) Perry conducted an unannounced complaint investigation at the above family childcare home to deliver findings regarding the allegation listed above. LPA met with the licensee, Maria to whom the purpose of the visit was explained. At the time of the inspection, the census was taken. The home was observed to be operating within Title 22 regulations pertaining to staff/child ratios.

During the course of the investigation, LPA Perry conducted interviews with staff, children, and parents, and reviewed facility records, including but not limited to the LIC 9040 Children’s Roster.

The reporting party alleged that Child #1 was spanked for leaving crumbs on the floor and for moving around during a diaper change. The reporting party also stated that Child #2 reported, “Mama, the teacher did pow pow,” and confirmed that both children said the provider spanked them.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Staicy Perry
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20250729081136

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LUQUIN FAMILY CHILD CARE	FACILITY NUMBER: 198018945
	VISIT DATE: 09/17/2025

NARRATIVE

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During Parent interviews, no disclosures were made pertaining to the allegation above.

During Child interviews, no disclosures were made pertaining to the allegation above.

Attempts were made to contact the reporting party and were unsuccessful.

LPA Perry interviewed parent of child #1 and child #2 (Parent #1) who declined to allow the Department to interview Child #1 and Child #2. Parent #1 further stated there were no marks on the children, that they are happy at their new daycare, and that she did not wish to revisit the allegation with the children.

During interviews conducted with the licensee, the licensee denied the allegation and stated that she does not ever use the term “pow pow” and does not hit children. The licensee reported that during cleanup time she uses a “cleanup song” as a transition tool but that it is her responsibility to clean up after children. The licensees assistant confirmed the licensee’s statement and denied ever witnessing or participating in saying and or doing “pow pow” to children. Both stated that they do not force children to clean and do not use physical punishment, they redirect the children.

LPA reviewed facility records and text communications between Parent #1 and the licensee. During inspections, LPA observed the licensee and assistant treating children with respect and providing appropriate care.

Based on observations, interviews, and record reviews, there is not a preponderance of evidence to prove that the allegation occurred. Therefore, the allegation is found to be Unsubstantiated – A finding that means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the violation occurred.

No deficiencies are being cited at this time in accordance with Title 22 regulations.

An exit interview was conducted with the licensee, Maria. A copy of this report, the appeal rights, and the Notice of Site Visit (LIC 9213) were provided. The Notice of Site Visit must remain posted for 30 days.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Staicy Perry
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2025

LIC9099 (FAS) - (06/04)

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