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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198019171
Report Date: 10/10/2025
Date Signed: 10/10/2025 02:48:48 PM

Document Has Been Signed on 10/10/2025 02:48 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME:BRIGHT HORIZONS @USC ALCAZAR CHILD DEV. CTRFACILITY NUMBER:
198019171
ADMINISTRATOR/
DIRECTOR:
CECILE KEATLEYFACILITY TYPE:
850
ADDRESS:2215 E. ALCAZAR ST.TELEPHONE:
(323) 405-6400
CITY:LOS ANGELESSTATE: CAZIP CODE:
90033
CAPACITY: 84TOTAL ENROLLED CHILDREN: 54CENSUS: 46DATE:
10/10/2025
TYPE OF VISIT:Annual/RandomUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:40 AM
MET WITH:Cynthia Rosales, DirectorTIME VISIT/
INSPECTION COMPLETED:
03:00 PM
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On Friday, September 10, 2025 Licensing Program Analysts (LPAs) Staicy Perry and Diana Ortiz conducted an unannounced annual inspection and met with Director Cynthia Rosales who guided LPAs on a tour of the facility. This is a preschool program that serves ages 2 until the entry of the first grade. This is a combination center with an infant program facility #198019174 on site. This program operates Monday to Friday 7:00 a.m. – 6:00 p.m. Sign in and out takes place at the main entrance area of each classroom. All areas identified on the facility sketch were toured and inspected both indoors and outdoors. Teacher and child ratio were observed, and present staff are fingerprinted cleared. Facility has a total of 5 classrooms, Broad (3-4yrs), Mudd (2-3yrs.), Norris (3-4yrs), Keck (2-3yrs) and Trojans (4-5 yrs).

LPAs entered classroom Broad. Per facility director classroom is closed due to low enrollment. LPA’s still toured the classroom. LPAs observed age-appropriate furniture and equipment to be in good condition, free of sharp, not loose, or pointed parts and age-appropriate toys accessible to children. LPAs observed cleaning solutions stored inside cabinet making it inaccessible for children to reach. LPAs observed water to be made accessible to the children in a pitcher with cups at child’s level accessible and made readily available.

LPAs entered classroom Mudd. LPAs observed age-appropriate furniture and equipment to be in good condition, free of sharp, not loose, or pointed parts and age-appropriate toys accessible to children. LPAs observed cleaning solutions stored high up making it inaccessible for children to reach. LPAs did not see the water readily available and accessible for the consumption throughout the day. Per teachers S#1 and S#2 it was stated that children ask for water then water is given to the children. Also stated by teachers in that classroom that they provide water to the children when transitioning from outside to inside and offer the children water. LPAs observed the water pitcher to be made inaccessible to the children and the cups to be stored in a high cabinet in the classroom. LPAs consulted with the teachers as well as director to help ensure that the water is placed readily available and accessible to the children. During the visit LPAs did observe teacher Jasmine and Yessica place the water of pitcher and cups to an accessible child size cabinet in the room making it accessible to the children. Technical provided.

NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Staicy Perry
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BRIGHT HORIZONS @USC ALCAZAR CHILD DEV. CTR
FACILITY NUMBER: 198019171
VISIT DATE: 10/10/2025
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LPAs entered classroom Norris. LPAs observed age-appropriate furniture and equipment to be in good condition, free of sharp, not loose, or pointed parts and age-appropriate toys accessible to children. LPAs observed cleaning solutions stored inside cabinet making it inaccessible for children to reach. LPAs observed water to be made accessible to the children in a pitcher with cups at child’s level accessible and made readily available.

LPA entered classroom Keck. LPAs observed age-appropriate furniture and equipment to be in good condition, free of sharp, not loose, or pointed parts and age-appropriate toys accessible to children. LPA observed cleaning solutions stored inside cabinet making it inaccessible for children to reach. LPAs observed water to be made accessible to the children in a pitcher with cups at child’s level accessible and made readily available.

LPA entered classroom Trojans. LPAs observed age-appropriate furniture and equipment to be in good condition, free of sharp, not loose, or pointed parts and age-appropriate toys accessible to children. LPA observed cleaning solutions stored inside cabinet making it inaccessible for children to reach. LPAs observed water to be made accessible to the children in a pitcher with cups at child’s level accessible and made readily available.

Heating, lighting, and ventilation were evaluated by LPAs. LPAs observed central AC/heater and vents located on the ceiling. LPAs observed the thermostats located in classrooms and temperatures to be between 70-72 degrees. LPAs observed the fire extinguishers located in classrooms and hallways and the valve on the required 2A10BC fire extinguishers indicating fully charged and serviced on July 23, 2025. Smoke detectors and carbon monoxide were not tested during this visit due to the detectors being wired to the emergency pull down fire alarm system. The last emergency drill was conducted on 10/9/2025. LPAs observed napping equipment cots to be in good condition and stored in the classrooms. First aid kit supplies are kept inside the classrooms and LPAs observed the kits to be fully equipped. During this visit, per lead director, stated, currently has children with medication or severe food allergies. IMS plans were observed. LPAs did observe that child #7 medication label stated to discard by date of 8/23/2025 and the box of the medication states an expiration date of 9/30/2025, which poses a potential risk to the health and safety of the child in care. LPA's did inform facility director that prescription medications shall be administered in accordance with the labeled directions as prescribed by the child's physicians. LPAs did observe classroom allergy list to state that a review of the medication was conducted on 10/6/2025 by Assistant Director. During inspection, LPAs did observe facility director did contact parents and parents were on their way to the facility. C#7's authorized representative arrived at 12:43pm to pick up child. LPAs asked if there were any poisons, firearms, weapons, or bodies of water. Director stated no firearms, weapons, no poisons nor bodies of water. LPA did not observe firearms or weapons, poisons, nor bodies of water. Director stated the ill isolation area takes place in the director’s office and children will utilize staff restroom. LPAs observed classroom restrooms to be located inside the classroom Broad, Norris, Keck, Trojans and Mudd. LPAs observed the restrooms to be in good condition with working toilets, sinks, hand soap dispenser and paper towels. LPA’s observed diaper changing stations in classroom Mudd and Keck classrooms.

NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Staicy Perry
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BRIGHT HORIZONS @USC ALCAZAR CHILD DEV. CTR
FACILITY NUMBER: 198019171
VISIT DATE: 10/10/2025
NARRATIVE
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LPAs entered the outdoor play area. LPAs observed 2 sheds closed and locked with a lock. LPAs observed the equipment to be in a safe condition, free of sharp, no lose or pointed parts. LPAs observed a play structure to be appropriate for ages 2- 5 years old. The surface of the outdoor activity space is maintained in a safe condition and is free of hazards. LPAs observed play equipment to be age-appropriate and areas around or under high climbing equipment, are cushioned that may absorb a fall. For adequate shade, LPAs observed hip roof shade structure as well as triangular shades. LPA observed the playground yard to be fenced and the side gates closed and locked with a lock. LPAs observed trash bins with tight lids. For outdoor water drinking, children utilize the drinking fountain.

This program provides morning snack, lunch, and pm snack. Lunch is provided by an outside vendor called Dave’s Deli which food is delivered daily. LPAs informed director that any food brought from the children's homes, the container shall be labeled with the child's name and properly stored or refrigerated. LPAs observed the food preparation area to be clean and free of litter, rubbish, rodents, and/or any other vermin and storage containers for solid waste, including movable bins with tight-fitting covers that are kept on, and in good repair. The facility was observed to be free of flies, other insects, and rodents. Lead testing was conducted on 11/28/2022 and no lead exceedance.

The following documents were posted in a prominent, publicly accessible area at the facility: Facility License, Notification of Parents' Rights (PUB 393), Personal Rights (LIC 613A), Menu, and Earthquake Preparedness (LIC 9148). PUB 269 Child Passenger System Poster, and Daily Schedule. LPAs observed sign in/out sheets and observed 46 signatures.

LPAs reviewed the children’s roster, children’s files and staff files and observed the files to be complete.

LPAs observed Director Cynthia Meza Pediatric First Aid/CPR certification which expires on 2/19/2026, Preventative Health and Safety certification completed and on file and has proof of immunization against Pertussis, MMR, and Influenza declination. Director has completed the mandated reporter (AB 1207) training which expires 11/10/25 (waiver on file for Mandated Reporter Training and was observed to be attached. CCLD orientation is dated 10/2024. Director was advised that the mandated reporter training must be completed every 2 years, and is available at www.mandatedreporterca.com

Director was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Staicy Perry
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BRIGHT HORIZONS @USC ALCAZAR CHILD DEV. CTR
FACILITY NUMBER: 198019171
VISIT DATE: 10/10/2025
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Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test.

For child care center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1CCP).

LPA verified that the lead testing was completed in accordance to the Written Directives outlined in PIN 21-21.1-CCP. as an additional resource. LPA also informed director of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment.

IMS. LPAs reviewed storage of “medication and equipment/supplies, and reviewed children’s, personnel, and administrative records. LPAs did observe C#7 medication to be expired. For IMS information see PIN 22-02-CCP. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) and link to publication. Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-carecenters/.

Director was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California. To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov. For additional information regarding the inspection and its tools and methods, please visit the Program website at

www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process.

Currently the facility is not in complance with Title 22 regulations. The deficiency listed on the following page was observed by LPA's and is being cited in accordance with California Code of Regulations Title 22. One type B deficiency is being issued today. Please see attached LIC 809-D for citation.

A notice of site visit was given and must remain posted for 30 days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Exit interview conducted and report was reviewed with Director Cynthia Meza. Appeal rights provided and discussed.

NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Staicy Perry
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 10/10/2025 02:48 PM - It Cannot Be Edited


Created By: Staicy Perry On 10/10/2025 at 12:22 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BRIGHT HORIZONS @USC ALCAZAR CHILD DEV. CTR

FACILITY NUMBER: 198019171

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 10/10/2025

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
101226(e)(3)(A)
Health-Related Services
(3) Prescription medications may be administered if all of the following conditions are met: (A) Prescription medications shall be administered in accordance with the label directions as prescribed by the child's physician.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observations, interviews and record review, the licensee did not comply with the section cited above in C#7 was observed to have expired medication which was observed on the prescription label which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/15/2025
Plan of Correction
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Per facility directer parents will bring an updated medication for C#7 by POC date and child will not attend school until medication is brought. Facility will submit a written plan to enusre mediccation are checked continusly to ensure no medication is expired.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Brandi VanOosten
NAME OF LICENSING PROGRAM MANAGER:
Staicy Perry
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 10/10/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 10/10/2025


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