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32 | Director Cynthia indicated on a declaration form “I was told by Staff #1 on 2/13/2026 that while outside on the yard she saw a preschool child, Child#1, opening the door to the yard at 8:15am. Staff #1 asked Child #1 where Mom was. Another parent #2 said her Mom left. Staff #1 explained to me that during the Friendship Breakfast at about 8:10am she told 2 families, one of which was Child#1 and their Mom, that Staff #1 was taking the group outside and to please come and join them when done. The parents agreed.” Director Cynthia also stated corrective measures will include and as stated on declaration, “Parents are being reminded that they need to communicate with teachers at drop off and pick up. During events the class will remain together. Parent sign in and out sheets will move from the office back to the classrooms so that teachers have visibility into families signing in and out, as well as encouraging families to have verbal communication.
LPA Perry discussed Title 22 Regulations with the Director Cynthia regarding Responsibility for Providing Care and Supervision and that the licensee shall provide care and supervision as necessary to meet the children’s needs. Care and supervision includes visual observation. As well as children should be supervised at all times and included in ratio when signed into care. LPA Perry informed the Director that once a child is signed in, the facility maintains full responsibility for supervision and accountability of that child, regardless of whether a parent remains on the premises for a special event. Allowing another parent to supervise a signed-in child in a classroom without staff knowledge is an immediate risk to the health of safety of the children in care. LPA Perry also checked child#1’s LIC700 form, Identification and Emergency Information Child Care Centers / Family Child Care homes form and did not observe P#2, who child was left with, name to be listed as an emergency contact person although the care and supervision is still under the facility. LPA Perry also did check Employee Handbook which indicates that, “Supervision of Children Maintaining proper supervision for the health and safety of children is our primary concern. When supervising children, you are required to: Keep children within sight and sound supervision at all times; Maintain employee/child ratios set by Bright Horizons and licensing at all times, and never leave a child unattended; Be aware of the number of children in your care at all times, and implement transition tracking and roll-call procedures; Learn and implement Bright Horizons policies and procedures regarding feeding, diapering, and toileting children; and Secure children's health and safety by learning, following, and implementing individualized feeding, nutrition, allergies, medication, and hygiene requirements.” It further goes to state that employees will be provided with progressive counseling to provide general guide to address unacceptable conduct, or improper conduct either in or outside the workplace. In addition, Supervisors utilize the Employee Conference Memo as a tool to provide performance coaching and progressive counseling. Per review and interview with Director Cynthia and staff#1 it was stated that staff #1 was not provided Progressive counseling and or the Employee Conference Memo. Per director staff #1 was provided a verbal conversation to address the incident.
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