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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019364
Report Date: 05/29/2024
Date Signed: 05/29/2024 09:18:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2024 and conducted by Evaluator Kruz Long
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240306150548
FACILITY NAME:GRAHAM FAMILY CHILD CAREFACILITY NUMBER:
198019364
ADMINISTRATOR:FALLON TIANA GRAHAMFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 500-5600
CITY:DIAMOND BARSTATE: CAZIP CODE:
91765
CAPACITY:14CENSUS: 5DATE:
05/29/2024
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Jiovondra Cullins, AssistantTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Staff hit child, resulting in child sustaining a bruise.
INVESTIGATION FINDINGS:
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On 05/29/2024, Licensing Program Analyst (LPA) Kruz Long conducted a subsequent complaint visit to deliver complaint investigation findings. A COVID-19 risk assessment was conducted prior to entering the facility. LPA met with Jiovondra Cullins, Assistant and explained the purpose of the visit. There are currently 19 children enrolled. 5 Children were present with 2 Staff during today's visit.

Regarding the allegation: Staff hit child, resulting in child sustaining a bruise. During the course of the investigation, LPAs interviewed Staff #1(S1) to Staff #4(S4), Child #1(C1) to Child#3(C3), Child #10(C10) and Parent #1(P1) and Parent #2(P2). Interviews revealed that S1 denied ever hitting a child and S2 to S4 indicate they have never witnessed Staff hit a child. C1 to C3, P1 and P2 did not provide corroborating information to determine whether the incident occurred. LPA attempted to interview C11 and C12 but legal guardians did not provide permission.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Kruz Long
LICENSING EVALUATOR SIGNATURE:

DATE: 05/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 33-CC-20240306150548
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GRAHAM FAMILY CHILD CARE
FACILITY NUMBER: 198019364
VISIT DATE: 05/29/2024
NARRATIVE
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C#10 stated that S1 hit the right hand but would not disclose why S1 hit the right hand. LPA also contacted the Sheriff’s Department which investigated the allegation. LPA obtained police report and contacted Detective Sotomayor from the Whittier Sherriff’s Department who confirmed that there were no criminal charges being filed against the licensee and that the reporting party requested that the case be closed.

Based on LPA’s interviews and record review, the investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated.

Exit interview conducted and a copy of this report and appeal rights provided to the Assistant. Notice of Site visit was provided and must be posted for 30 days.

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SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Kruz Long
LICENSING EVALUATOR SIGNATURE:

DATE: 05/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/29/2024
LIC9099 (FAS) - (06/04)
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