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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019590
Report Date: 07/24/2025
Date Signed: 07/24/2025 11:19:18 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/11/2025 and conducted by Evaluator Jeanette Estrada
COMPLAINT CONTROL NUMBER: 54-CC-20250411162637
FACILITY NAME:EDUCARE LOS ANGELES AT LONG BEACHFACILITY NUMBER:
198019590
ADMINISTRATOR:MARIA HARRIS & SONIA GUTIEFACILITY TYPE:
850
ADDRESS:4840 LEMON AVETELEPHONE:
(562) 422-6618
CITY:LONG BEACHSTATE: CAZIP CODE:
90807
CAPACITY:225CENSUS: 100DATE:
07/24/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Principal Kristina Damon and Early Learning Center Manager Keokuk Legarde TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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9
Personal Rights
Personal Rights
Reporting Requirements
INVESTIGATION FINDINGS:
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Licensing Program Analyst Jeanette Estrada conducted a complaint inspection at the facility. The purpose of this inspection is to deliver findings for the allegations listed above. During today's inspection there were 100 children supervised by 20 staff.
It was reported that on 4/3/25 at around 10:00 AM Child 1 was observed by Staff 1 and Staff 2 to be lying on the floor during outside play time with Child 2 on top pf them. The investigation revealed that Child 1 was admitted to Miller Children’s and Women’s Hospital Long Beach and was diagnosed with a leg fracture according to medical records obtained.
Per interviews conducted by LPA on 4/8/25 and statements obtained, Staff 1 and Staff 2 did not witness the cause of the incident and only saw Child 2 on top of Child 1 when Child 1 cried out. Per Staff, the incident occurred during morning outside play time. The outdoor area was in compliance with ratio as there were 6 staff providing supervision to 28 children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250411162637
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: EDUCARE LOS ANGELES AT LONG BEACH
FACILITY NUMBER: 198019590
VISIT DATE: 07/24/2025
NARRATIVE
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Per Staff 1, they were assisting another child briefly approximately 10 ft away when they heard Child 1 cry out. Staff 1 then assisted Child 1 and had Child 2 removed. Staff 1 stated they comforted Child 1 by hugging them although they did not show signs of physical distress.
Per Staff 2, when Child 1 was brought to them, child whimpered for about 5 minutes and was comforted by being held. Child 1 then walked to the classroom with the group. Child 1 participated in regular classroom activities such as independently washing hands, and music and movement while sitting on Staff 2’s lap. Per Staff 2, during lunch Child 1 did not want to eat therefore Staff 2 took them to the flowerbed located outside the classroom to engage in picking flowers. Child 1 did so for about 3 minutes while standing at the flowerbed. Child 1 then engaged in some bubble play before falling asleep for nap time. Per Staff 2, Child 1 slept from 11:35 AM to 2:00 PM
Per Staff 2, they contacted parent after nap to inform them that Child 1 may not be feeling well but stated they did not have a fever and had not been complaining. Parent picked up child 1 and noticed they were in pain after leaving the facility.

Based on interviews and observation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and a copy of the report were provided to Facility Representatives Kristina Damon and Keokuk Legarde.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2