198019813-10-12-2022-33-CC-ACHO-CKMUK9-20221028153847

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198019813
Report Date: 10/12/2022
Date Signed: 10/12/2022 01:13:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2022 and conducted by Evaluator Bardo Baluyot

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20221004102901

FACILITY NAME:	PRIMANTI MONTESSORI ACADEMY		FACILITY NUMBER:	198019813
ADMINISTRATOR:	HARSHINI GUNASEKARA		FACILITY TYPE:	830
ADDRESS:	10947 VALLEY HOME AVE		TELEPHONE:	(562) 943-0246
CITY:	WHITIER	STATE: CA	ZIP CODE:	90603
CAPACITY:	54	CENSUS: 9	DATE:	10/12/2022
		UNANNOUNCED	TIME BEGAN:	08:36 AM
MET WITH:	Director, Maribeth Peralta		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Parents not allowed inside the facility.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Bardo Baluyot conducted an unannounced complaint inspection at approximately 8:30 am. The purpose of the inspection was to investigate the above allegations. LPA met with Director, Maribeth Peralta, who guided LPA on a tour of the facility. LPA conducted a COVID risk self-assessment upon entry. There were 10 children in care with 4 staff present during the inspection. LPA obtained a copy of the children's roster, staff and children's sign in/sign out sheets, and conducted staff interviews.

This agency has investigated the complaint alleging that “Parents are not allowed inside the facility.” According to the allegation, the RP states that, “parents are dropping off their children in the parking lot (and) they are not being allowed to go inside the facility”. LPA conducted interviews with Director, the entire Infant staff and parents.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Bardo Baluyot
LICENSING EVALUATOR SIGNATURE:	DATE: 10/12/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20221004102901

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIMANTI MONTESSORI ACADEMY	FACILITY NUMBER: 198019813
	VISIT DATE: 10/12/2022

NARRATIVE

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LPA conducted interviews with Director, parents and staff and obtained consistent statements that parents have entered the facility beyond the parking lot/main gate on a few occasions but rarely into the classrooms. However, Per Director’s own admission she was unaware of any updates or changes to visiting guidelines initially issued by DPH. Additionally, during LPA’s initial visit on 9/26/22 to address a related complaint, LPA Baluyot clarified the policy regarding Parents’ Rights to enter the facility and issued a Technical Advisory on that day. It was explained to Director Peralta that this was a precautionary measure initiated by DPH at the beginning of the pandemic (and) has never had any legal/or licensing regulation basis or support. Director was also advised to change the wording on their Covid Policy and Procedures to reflect the/their guideline accurately. Changes in facility’s written/posted are still currently pending, however Director states, that if made, requests to visit inside a classroom facility will make every attempt to accommodate with children's safety and other parents rights taken into consideration.

Based on consistent statements obtained from interviews, this agency has investigated the complaint alleging “Parents are not allowed inside the facility.” and determined the allegation to be UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted with Director, Maribeth Peralta at 12:40 pm, and a copy of this report was provided and signed by LPA Bardo Baluyot. There are no deficiencies cited on today’s inspection. The notice of site visit must be posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Bardo Baluyot
LICENSING EVALUATOR SIGNATURE:	DATE: 10/12/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2022

LIC9099 (FAS) - (06/04)

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