198019813-6-17-2025-33-CC-BVON-DJCV8E-20250707161236

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198019813
Report Date: 06/17/2025
Date Signed: 06/17/2025 04:14:41 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2025 and conducted by Evaluator Lilli Babcock

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20250403144832

FACILITY NAME:	PRIMANTI MONTESSORI ACADEMY		FACILITY NUMBER:	198019813
ADMINISTRATOR:	MARIBETH PERALTA		FACILITY TYPE:	830
ADDRESS:	10947 VALLEY HOME AVE		TELEPHONE:	(562) 943-0246
CITY:	WHITIER	STATE: CA	ZIP CODE:	90603
CAPACITY:	54	CENSUS: 26	DATE:	06/17/2025
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Director, Maribeth Peralta		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Children are not afforded personal rights

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced follow-up complaint inspection to deliver findings on the above allegation. A COVID risk assessment was conducted. LPA met with Director, Maribeth Peralta, to whom the reason for the visit was explained. Director guided LPA on a tour of the facility and census was taken. LPA observed ten (10) children and four (4) staff present in the Infant Classroom and sixteen (16) children with four (4) staff present in the Toddler Classroom.

During this investigation LPA Babcock conducted interviews with Director and five staff. LPA also obtained several documents related to complaint allegation, including but not limited to, a copy of the Facility Roster (LIC 9040), Personnel Report (LIC 500), Toddler Daily Schedule, staff timesheets for 4 staff that work in Room 3 for the period of 3/24/25-4/4/25, sign in/out sheets for children in Room 3 for the month of March and 4/1/25-4/10/25, and the facility head count sheet for the period of 4/7/25-4/10/25, and video footage of the Toddler Room during the date of April 10, 2025 from 9:30 am – 11:00 am.
Page 1 of 5

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 6

Control Number 33-CC-20250403144832

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIMANTI MONTESSORI ACADEMY	FACILITY NUMBER: 198019813
	VISIT DATE: 06/17/2025

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Allegation: Children are not afforded personal rights

According to the allegation children are not treated properly and are abused, not cared for, and treated like animals. During a visit conducted on 4/10/25, LPA Babcock observed facility camera footage of the Infant and Toddler classrooms. LPA reviewed 30 minutes of facility video camera footage from 4/9/25 for the Infant Room and Toddler Room, as well as one hour of facility video camera footage from 4/10/25 for the hour of 10:00 am - 11:00 am for the Infant Room and Toddler Room. During an interview with the Director on 4/10/25, the Director stated the facility has 3 cameras in the infant room and 2 in the toddler room. Director also stated that “the memory is very low, and I am able to retrieve up to 24 hours” of video footage. LPA requested Director to email the video footage for the Toddler Classroom from 4/10/25 during the hours of 9:30 am to 11:00 am to LPA. Director emailed the 1.5 hours of video footage from 9:30 am - 11:00 am from the Toddler Classroom to LPA on 4/14/25.

LPA reviewed the video footage obtained from Director. Director stated in an email that the video footage was split into two videos in order to be able to email to LPA. LPA observed the following on the video footage. Video time stamps and actual clock time the video was taken are also documented below:

At 29:50 (9:59 am) children were observed to be pulled up and drug backward from the rug by one arm by Staff #3 (S3) and then sat down in a rough manner.

30:16 (10:00 am) – Staff #4 (S4) grabbed a child under both armpits and picked him up and walked him to the rug with his legs dangling and set him down on the side edge of the rug.

Second Video - 0:09 (10:12:32 am) Staff #5 (S5) walks to the carpet and picks up a child from behind by their upper arms or underarms and carries the child with S5’s right arm around the child’s waist and the child is facing out with legs dangling. The child is being held so their body is not upright but at an angle and somewhat sideways. The child is carried to the changing table by S5.

Page 2 of 5

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

LIC9099 (FAS) - (06/04)

Page: 3 of 6

Control Number 33-CC-20250403144832

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIMANTI MONTESSORI ACADEMY	FACILITY NUMBER: 198019813
	VISIT DATE: 06/17/2025

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

5:42 (10:18:04 am) – S4 sees a child dancing or walking in place a few feet from the rug during circle time. S4 had just retrieved their coffee cup and walks quickly to put it down on a cabinet by the back left door and walk over to the child. The child is now on the rug but still marching in place or dancing. S4 then grabs the child by their right forearm and yanks the child to the side so hard that the child loses control of their feet and goes off camera to the side of the rug obscured by the refrigerator.

6:27 (10:18:49 am) – S4 is standing by the cabinet drinking their coffee and watching the children on the rug. S4 sees a child on the rug who is seated but facing the opposite way of the teacher conducting circle time at the front of the rug. S4 grabs the child by their right arm and pulls the childs arm to lift the child’s bottom up off the rug and pulling the child’s arm to turn the child to face forward. The child sits but then falls backward hitting their head on the wood floor as S4 begins to walk away. S4 sees the child laying down on the floor and goes back to the child and picks the child up under their armpits and sits the child down again on the carpet. Then S4 goes back to drink their coffee and is saying something to the children and waving their arm in a horizontal line and shaking their head back in forth as if saying no.

8:19 (10:20:41 am) – Three children are sitting on the rug holding hands and playing and S4 moves a child by holding the child under the arms and sliding the child where S4 wants the child to sit. The child falls backward and S4 pulls the child by their left arm to sit the child up in a harsh manner.

8:37 (10:20:59 am) – S3 pulls a child who is sitting on the rug up by one arm to a standing position and walks the child to the diaper changing table to get their diaper changed.

10:39 (10:23:01 am) – S4 is observed going off camera toward the front of the circle time area, and then is observed to be carrying a child by their underarms to the other side of the rug with the childs feet dangling and sits them down on the rug.

15:47 (10:28:09 am) – a child is off of the rug and holding a book. S5 is observed to go to the child and grab the child’s right arm and then grab the child under both arms and lift the child with legs dangling and sit the child harshly on the rug and take the book away from the child.

Page 3 of 5

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

LIC9099 (FAS) - (06/04)

Page: 4 of 6

Control Number 33-CC-20250403144832

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIMANTI MONTESSORI ACADEMY	FACILITY NUMBER: 198019813
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/17/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Request Denied Type A 06/18/2025 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: ...(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.	1 2 3 4 5 6 7	Director states the facility had a training with all staff to review children's personal rights and treatment of children. Director will submit the meeting agenda to LPA, signed by all staff aknowledging the understanding of children's personal rights and proper treatment of children.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: Based on video footage received, the licensee did not comply with the section cited above as children were observed not being treated in a safe, comfortable manner which poses/posed an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

LIC9099 (FAS) - (06/04)

Page: 2 of 6

Control Number 33-CC-20250403144832

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIMANTI MONTESSORI ACADEMY	FACILITY NUMBER: 198019813
	VISIT DATE: 06/17/2025

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

16:57 (10:29:19 am) – A child is taken by the left forearm by S4 and walked to the changing table area. S4 is behind the child and grabs the child by the upper arms and pulls the child back toward the S4, setting the child on the ground and then S4 walks away.

18:00 (10:30:22 am) – a child is sitting on the floor by the changing tables and S4 straddles the child with staffs legs and reaches down to grab the child on both upper arms and picks the child up with their legs dangling and swinging and sets the child on the carpet.

Throughout the children’s time on the carpet, staff are constantly moving or sliding the children on the rug to have the children sit along the back or side edges of the rug. Children are not able to get up, lay down, or move away from the rug without being brought back to the rug area and put in a seated position. Throughout the video, staff pull the children’s arms to stand them up or pull the children’s arms to move them to where staff want them to be, or sit children down in a harsh manner. During interviews conducted by LPA, Staff were shown video footage of some of the instances listed and staff stated the instances should not have happened.

Staff interviewed stated the toddlers are to remain on the rug during circle time and are not allowed to walk away from the rug during circle time. Per the Toddler Daily Schedule obtained from Director, Circle Time is from 9:30 am – 10:00 am, however video footage shows Circle Time on 4/10/25 to be from 10:00 am – 10:49 am.

Based on interviews conducted and video footage obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC 9099D.

LPA Babcock informed facility representative, Maribeth Peralta that this report dated 6/17/25 documents one Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Page 4 of 5

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

LIC9099 (FAS) - (06/04)

Page: 5 of 6

Control Number 33-CC-20250403144832

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIMANTI MONTESSORI ACADEMY	FACILITY NUMBER: 198019813
	VISIT DATE: 06/17/2025

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Also, LPA Lilli Babcock informed the facility representative to provide a copy of this licensing report dated 6/17/25 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Director, Maribeth Peralta.

Page 5 of 5

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

LIC9099 (FAS) - (06/04)

Page: 6 of 6