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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019864
Report Date: 07/21/2022
Date Signed: 07/21/2022 01:24:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2022 and conducted by Evaluator Susann Sanchez
COMPLAINT CONTROL NUMBER: 54-CC-20220415131537
FACILITY NAME:WILLIAMS-GREER & NORMAN FAMLIY CHILD CAREFACILITY NUMBER:
198019864
ADMINISTRATOR:KOLISHA WILLIAMSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 978-5176
CITY:CARSONSTATE: CAZIP CODE:
90746
CAPACITY:14CENSUS: 10DATE:
07/21/2022
UNANNOUNCEDTIME BEGAN:
11:25 AM
MET WITH:Kolisha Williams-Greer, LicenseeTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Uncleared adults in the facility
Licensee does not feed daycare child
Facility does not meet child's needs
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection on 07/12/22. LPA arrived at the facility at 11:25 xm. LPA met with Licensee, for the purpose of delivering the findings for the above allegations. Licensee gave LPA a tour of the facility including off- limit areas. LPA observed, 2 children, 3 infants , 5 school age staff members present during the inspection.

During the investigation, interviews were conducted with both Licensee, staff (2), children (2) , and parents (3). On 04/21/22, 04/25/22, and on 04/26/22, LPA toured the whole facility including “off limit” areas, LPA did not observe any uncleared adults nor signs of any uncleared adults living in the home. No disclosures were made by staff, children, and parents, indicating that there are uncleared adults in the home during operating hours.

All parents, children, and staff stated that the Licensee meet the children’s needs. Children interviewed state that they like attending the day care. LPA observe children eating, children doing circle time, and lots of communication between the staff members and the children.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 54-CC-20220415131537
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WILLIAMS-GREER & NORMAN FAMLIY CHILD CARE
FACILITY NUMBER: 198019864
VISIT DATE: 07/21/2022
NARRATIVE
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During interviews with children, parents and staff it was disclosed that children are well fed, and the children enjoy their meals. Children are given breakfast, lunch and two snacks. Children can get second servings. Fruit is always given with each meal because that seems to be the children’s favorite. The facility also caters to children and parents milk preferences. Licensee did state Child #1 did have a medical issue that he would not chew if food. Parent brings blended food for child. Per Licensee, child would sometimes not eat and parent would pick up Child #1 on those days. Medical form were not provided to Licensee regarding Child #1.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Kolisha Williams-Greer, including, but not limited to Appeal Procedures, Site Visit and Initial Appeal Rights.

SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 7