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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019864
Report Date: 07/15/2026
Date Signed: 07/15/2026 04:21:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2026 and conducted by Evaluator Ashley Calderon
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20260520131537
FACILITY NAME:WILLIAMS-GREER FAMILY CHILD CAREFACILITY NUMBER:
198019864
ADMINISTRATOR:KOLISHA WILLIAMSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 978-5176
CITY:CARSONSTATE: CAZIP CODE:
90746
CAPACITY:14CENSUS: 9DATE:
07/15/2026
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH:Licensee Kolisha William- GreerTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Adult smokes marijuana in home while children are in care.
Licensee is not present 80% of the time.
Licensee does not reside in home.
Licensee is operating over capacity.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ashley Calderon conducted a unannounced subsequent complaint visit at the above facility to deliver findings. LPA met with Facility Representative (F.R) / Staff assistant Kimberly Contreras who allowed LPA entrance into the facility.

LPA Calderon conducted a tour and observed 2 staff assistants with 9 children. Based on interviews conducted with Licensee and staff, record review and observations during visits to the above facility the following findings were determined. Allegations listed above are Unsubstantiated based on LPA Calderon's investigation.
(Pg 1 out of 4)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Ashley Calderon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 54-CC-20260520131537
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WILLIAMS-GREER FAMILY CHILD CARE
FACILITY NUMBER: 198019864
VISIT DATE: 07/15/2026
NARRATIVE
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Allegation: Adult smokes marijuana in home while children are in care.
Based on LPA Calderon observation during visit dates 5/22/26, 7/9/26 and 7/15/26; LPA Calderon did not observe staff smoking marijuana, no smoking on premises and no signs of smoking supplies and substance were observed. Parent interview P2 did not corroborate information regarding the above allegation. Licensee, Staff #1, Staff #2 and Volunteer interviewed during the investigation had no concerns in regards to adult smoking in the facility and have not observed the above allegation at the day care facility. Therefore, there was no corroborating evidence to support the above allegation.

Allegation: Licensee is not present 80% of the time.
Based on record review conducted by LPA Calderon, Application LIC279, dated 8/23/22 Facility operates 24 hours from 12am-11:59pm / 7 days a week.
Based on LPA Calderon observation during visit dates 5/22/26, 7/9/26 and 7/15/26; LPA observed the following:
5/22/26- during LPA Calderon's visit from 3:43pm - 3:55pm did not observe Licensee present.
7/9/26 - LPA Calderon observed at approx. 10am Licensee Kolisha Williams- Greer arrived at the facility and left at approx 10:20am.
7/15/26- LPA Calderon upon arrival at 1:25pm did not observe Licensee Williams -Greer present until 2:06pm Licensee Williams -Greer arrived to the facility.
Licensee informed LPA Calderon during interview that they are aware of the regulation to be present 80% of hours of operation per day at the day care home, Licensee did inform LPA Calderon they run errands, goes to the gym at their sisters facility across the street and go to their Center Day Care as they recently opened and getting things settled. Staff #1 (S1) and Staff #2 (S2) informed LPA Calderon when they work they do see the Licensee present; S1 and S2 do not work 24 hours therefore unable to corroborate if the Licensee is present 80% of the operation hours of the day care. Due to the above information the allegation is unsubstantiated.

(Pg 2 out of 4)
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Ashley Calderon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 54-CC-20260520131537
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WILLIAMS-GREER FAMILY CHILD CARE
FACILITY NUMBER: 198019864
VISIT DATE: 07/15/2026
NARRATIVE
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Allegation: Licensee does not reside in home.
LPA Calderon requested Licensee Kolisha Williams- Greer to observe their bedroom, it was locked, per Licensee does not have key left it at the day care center. Licensees sister dropped of a spare key at 4:13pm, LPA proceeded to conduct tour of Licensees bedroom and LPA observed their personal belongings in their private bedroom located upstairs (this area is off limit to staff, parents and children), photo taken. LPA on reviewed 7/9/26 Licensees 2 mailed correspondence and Licensees Driver License with the above facility address. In addition, per facility file review per LIC279 Application form signed by Licensee, they declared Applicant/Licensee is responsible that they live in the licensed home. Moreover, LPA reviewed Lease Agreement in facility file, lease has Licensee name Kolisha Greer as the renter for the address associated to this facility. LPA Calderon attempted to interview Landlord of the above facility and was not able to obtain their contact information. Per interview with Licensee Williams-Greer they informed LPA they do not have another home and they reside in the above day care home. Per interview with S1, they reside in the home with the Licensee Kolisha Williams -Greer and S2 informed LPA Calderon Licensee resides in the above home. Therefore, due to the above information the allegation is unsubstantiated.

Allegation: Licensee is operating over capacity.
Based on observations during visits LPA observed on:
5/22/26- two staff assistants, 1 volunteer and 6 children.
7/9/26 - 9 children in care with 2 staff assistants, 1 volunteer and Licensee present for approx 20 mins.
7/15/26- 2 staff assistants with 9 children in care and Licensee present.
Per interviews with Licensee, S1 and S2 informed LPA Calderon they do not exceed the License of 14 capacity at the above facility. LPA Calderon collected supportive document provided by Licensee Williams- Greer of the sign in and sign out attendance records of the children and due to document provided it did not adequate evidence to corroborate and determine whether the facility exceeds the licensed capacity; therefore the allegation is unsubstantiated. (Pg 3 out of 4 )
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Ashley Calderon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 54-CC-20260520131537
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WILLIAMS-GREER FAMILY CHILD CARE
FACILITY NUMBER: 198019864
VISIT DATE: 07/15/2026
NARRATIVE
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Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is unsubstantiated.

No deficiencies are being cited according to California Code of Regulations, Title 22.
A notice of Site Visit was provided and must be posted for 30 days.

An exit interview was conducted with Licensee Kolisha Williams -Greer, a copy of this report with appeal rights was provided to Licensee.


(Pg 4 out of 4 / End. )
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Ashley Calderon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4