198019909-3-20-2024-54-CC-VCOK-D3RW4Y-20240327165817

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198019909
Report Date: 03/20/2024
Date Signed: 03/20/2024 03:54:45 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/04/2024 and conducted by Evaluator Jeanette Estrada

COMPLAINT CONTROL NUMBER: 54-CC-20240104171817

FACILITY NAME:	TLC LEARNING CENTER		FACILITY NUMBER:	198019909
ADMINISTRATOR:	BLANCA APONTE		FACILITY TYPE:	840
ADDRESS:	11005 FOSTER RD		TELEPHONE:	(562) 868-8516
CITY:	NORWALK	STATE: CA	ZIP CODE:	90650
CAPACITY:	30	CENSUS: 10	DATE:	03/20/2024
		UNANNOUNCED	TIME BEGAN:	02:01 PM
MET WITH:	director blanca aponte		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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9

Staff member speaks inappropriately to day care children in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst Jeanette Estrada conducted an unannounced complaint inspection at the facility. The purpose of this inspection is to deliver findings for the above allegation for complaint received. LPAs met with Director Blanca Aponte who provided a tour of the facility. There were 10 children and one staff present.
During the course of the investigation LPA J. Estrada conducted interviews with facility staff, children enrolled, and the Director. Per staff interviews, children have expressed incidents where they spoken to inappropriately by Staff 1. Children interviewed did not corroborate the allegation.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with Director Blanca Aponte.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:	DATE: 03/20/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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