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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019977
Report Date: 04/16/2025
Date Signed: 04/16/2025 01:22:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2025 and conducted by Evaluator Peter Bishop
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250221164408
FACILITY NAME:MUNOZ FAMILY CHILD CAREFACILITY NUMBER:
198019977
ADMINISTRATOR:KAREN MUNOZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 961-1048
CITY:SOUTH GATESTATE: CAZIP CODE:
90280
CAPACITY:14CENSUS: 11DATE:
04/16/2025
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Karen MunozTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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Child sustained unexplained injury while in care
Staff left child in wet diaper for extended period of time
INVESTIGATION FINDINGS:
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On 03/19/2025 at 10:45 Licensing Program Analyst (LPA) Peter Bishop arrived at the above facility for the purpose of conducting Staff and Licensee interviews and delivering findings to the above allegation. Upon arrival LPA announced purpose of visit and met with Licensee Karen Munoz and was granted entry into the facility.

During the course of the investigation, LPA Bishop made observations by listening and watching the Licensee and Staff interaction with the children. LPA conducted parent interviews with four parents. Out of the four parents interviewed zero had anything corrobarating to say in regards to the allegation at hand. Interviews could not be conducted with the children due to their age. LPA also conducted thorough interviews with LIcensee and her staff member and no corrobarating information was obtained in regards to the allegation at hand. No corroborating information was provided during interviews and observations in regards to allegation. LPA did not observe any Personal Rights violations at time of any inspections.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Peter Bishop
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250221164408
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MUNOZ FAMILY CHILD CARE
FACILITY NUMBER: 198019977
VISIT DATE: 04/16/2025
NARRATIVE
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This Agency has investigated the above complaint and found that although the allegation may have happened or is valid; based on observations and interviews there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the allegations are deemed UNSUBSTANTIATED.


The facility was  found in compliance per Title 22 regulations, there will be no deficiencies cited today on 03/19/2025.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted and report was reviewed with the Licensee Karen Munoz.

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SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Peter Bishop
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2025
LIC9099 (FAS) - (06/04)
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