<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020011
Report Date: 01/28/2022
Date Signed: 01/28/2022 12:04:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/10/2021 and conducted by Evaluator Warren Birks
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20211110163951
FACILITY NAME:NAVARRE FAMILY CHILD CAREFACILITY NUMBER:
198020011
ADMINISTRATOR:JOLANDRA NAVARREFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 472-5580
CITY:LONG BEACHSTATE: CAZIP CODE:
90802
CAPACITY:14CENSUS: 7DATE:
01/28/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Jolandra NavarreTIME COMPLETED:
12:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hit daycare child
Staff inappropriately punishes day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Warren Birks conducted an unannounced complaint inspection to deliver findings for the above allegations. LPA met with Licensee assistant B. Moya who was caring for six preschool children and one school age child. Licensee Navarre arrived one hour later from running an errand.

LPA conducted interviews with five of seven children and two staff. Note: (child #1 and #3 were not qualified to complete an interview). LPA received no corroborated disclosures that they witnessed the allegations or corroboration that they experienced the allegations. Licensee Navarre indicated the complaint may have been due to a miscommunication in the way things are explained to people.

There is no other information that would substantiate the allegations or make the allegations unfounded. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore at this time the above allegations are Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1