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13 | Licensing Program Analysts (LPAs), T. Tran and P. Bowden arrived at the above licensed facility to conduct an unannounced subsequent complaint inspection for the purpose of concluding the complaint investigation of the above allegations. Upon arrival, LPAs met with Center Director Maile Juarez. There were no concerns with the level of care and supervision at this time.
Based upon the evidence obtained during the course of the investigation through interviews and record reviews, facility representative denied the allegation of pulling the child arm and staff caused an injury to a child in care. The evidence does not support, nor disprove the above personal rights allegations happened at the facility. Therefore, the allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Maile Juarez.
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